I just didn't want to be blamed for anything;

The people at fault here are the electricians who wired the flat for starters ...

Well that and the wazzock (you ARE from Yorkshire) who attended site previously.

The people at fault here are the electricians who wired the flat for starters ...

Is it standard for a property developer to install the initial NTE5 socket? I had always assumed BT did this?

I always thought the property developers would install extensions and leave the cabling there to be connected to an NTE5 connected by openreach.

Do BT literally just terminate a dropwire cable into the property and leave it for the developer? Suely not?

EDIT: Also how an openreach engineer arrived and looked at this wiring, yet did nothing, is beyond me. They must have realized it involved work and consciously left it poorly setup IMO.

Edited by ukhardy07 (Thu 25-Aug-16 18:09:33)

Is it standard for a property developer to install the initial NTE5 socket? I had always assumed BT did this?

It varies TBH.

Also how an openreach engineer arrived and looked at this wiring, yet did nothing, is beyond me. They must have realized it involved work and consciously left it poorly setup

Completely agree, the buffoon needs 'coaching' at least.

In reply to a post by Zarjaz:

The people at fault here are the electricians who wired the flat for starters ...

Well that and the wazzock (you ARE from Yorkshire) who attended site previously.

Wow - this thread generated a lot of replies.

I'm glad to see that a bridged tap was identified - both in the tests run on reporting a fault and in some practical tests. That ought to be easy for an engineer to fix.

Will this have been reported as an early life failure? If so, does that make it more likely that real Openreach staff will attend in place of a sub-contractor?

In reply to a post by Zarjaz:

I just didn't want to be blamed for anything;

The people at fault here are the electricians who wired the flat for starters ...

Well that and the wazzock (you ARE from Yorkshire) who attended site previously.

The correct terminology for a wazzock from Yorkshire is: "dough-head"

Will this have been reported as an early life failure? If so, does that make it more likely that real Openreach staff will attend in place of a sub-contractor?

Round this way at least the don't use contractors for that kind of work.

It was an OpenReach engineer that came out; nice guy, spent a bit of time discussing Retro Games and his hate of DLM. Apparently most, if not all, engineers hate it and want it turning off completely.

Anyway, he identified the external wall socket as the main one but when testing this the max line speed was still only 50Mbps, so I'm already getting the max speed I can; at least I know now.

He's crimped that one up and put a Mk3 socket on the internal wall so I don't need a filter anymore.

At least now I'm getting 50Mps without having to use the master socket haha

So are you using the MK3 socket now? Sounds like he just relocated the master.

The Master is still in the same place but he tested both sockets and the speed was the same, there's was no loss on that short cable run vs directly onto end of BT's cable.

He said the problem lies between my apartment and the cabinet but he said due to the way it's wired up there's nothing they can do.

I did get the feeling there probably IS something they could do but it's far too much work just to correct one person's speed. Maybe I'm just cynical...

Edited by deleted (Wed 31-Aug-16 11:02:55)

Now I've had time to think, I might put an official complaint in actually.

I'm paying for min 54Mb and getting 50Mb.