..my feeling is that it is going to be a waste of time...

In reply to a post by radii:

..my feeling is that it is going to be a waste of time...

Cant blame OP for trying though. I guess we'll find out in due course if deal is honoured or not.

In reply to a post by craski:

In reply to a post by radii:

..my feeling is that it is going to be a waste of time...

Cant blame OP for trying though. I guess we'll find out in due course if deal is honoured or not.

BT were supposed to get back to me yesterday with the order confirmation & timescales but their back end team are extremely busy so will process my order on Monday. Fingers crossed

I have contact BT Buisness via 0800 800 152 and they told me yes FTTPoD (330/30) is available in my property but the minimum term period for FTTP on Demand is 36 months, Distance Based Charge of £4,375.00 exc vat (band F) and monthly fee of £154 exc vat.

I told them about you placed an order with FTTPoD with only 2 years contract but they say no, it must be FTTP, not FTTPoD because all product ordering for FTTPoD will be a minimum of 36 months contract.

Edited by adslmax (Sat 28-Jan-17 15:26:05)

In reply to a post by baby_frogmella:

Tracey from BT Local Business

You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

In reply to a post by panda:

In reply to a post by baby_frogmella:

Tracey from BT Local Business

You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

My BT Business Local, or at least the person I was dealing with, was unbelievably incompetent. Messed my lines up good and proper when he suggested the transfer of my telephone number from my old line (terminating in kitchen) to my new one (terminating in study). Got things the wrong way round, so my ADSL terminated in the kitchen. Cables down the hall again for a few months while they sorted it out. I escaped at the next price rise.

Well I shall find out over the coming days/weeks whether BT honour the signed agreement.

In reply to a post by panda:

In reply to a post by baby_frogmella:

Tracey from BT Local Business

You are aware that 'BT Local Business' is an agency (basically a company re-selling BT products and services) and not BT direct?
It shouldn't be an issue, but it's not unknown for some of the agencies to be less competent than others...

Yes I'm fully aware of that, it was the main BT business sales dept who I called in the first instance and before they transferred me over to the Bt local business, it was their main sales dept who advised me first that I could have fttpod for 150 notes a month with no other charges.

Is there some order tracking you can do?

In reply to a post by AndyHCZ:

Is there some order tracking you can do?

Don't have an order number yet so cannot track it here, will only be given one once order has been processed (hopefully on Monday).