I will post some photos later on of this monstrosity.

Seen one before, not pretty. Handy for shelter in a direct thermo-nuclear attack though.

Anyway browsing is very slow, definitely doesn't feel like a fibre connection. Cant even access Speedtest.net to measure my actual speed. Fluidone are aware of this and are trying to fix this themselves or via Bt Wholesale. I've made it very clear to them that I won't pay them a penny until I start getting FTTP grade speeds

Ouch .... can you run a traceroute and possibly see wha' g'wan ? I have yet to visit a customer reporting speed issues on FTTP when the subsequent cause was found to be CP router/customers own equipment ... Or just once the wrong product being set up by Btw.

In reply to a post by Zarjaz:

can you run a traceroute and possibly see wha' g'wan ?

C:\>tracert thinkbroadband.com

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 4 ms 2 ms 2 ms 89-105-123-168.fluidata.co.uk [89.105.123.168]
3 22 ms 21 ms 20 ms 77-89-165-10.fluidata.co.uk [77.89.165.10]
4 22 ms 20 ms 21 ms 77-89-165-170.fluidata.co.uk [77.89.165.170]
5 22 ms 21 ms 24 ms 77-89-177-149.fluidata.co.uk [77.89.177.149]
6 20 ms 21 ms 21 ms 77-89-177-62.fluidata.co.uk [77.89.177.62]
7 21 ms 21 ms 21 ms lonap-gw1.thdo.ncuk.net [5.57.80.142]
8 174 ms 23 ms 22 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
9 22 ms 21 ms 21 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

C:\>

Edited by deleted (Fri 09-Jun-17 15:02:09)

Nuttin' to be gleaned from those is there ...... Upload faster than down, more weirdness.

Post deleted by adslmax

Ouch

This is what I am getting atm on BT.



You can see it dropping due to the time of the day.

So in theory yours should be getting similar to this.

Even your latency is higher than what it should be.

Paul

Edited by PaulKirby (Fri 09-Jun-17 16:05:36)

Yeah definitely something not right about the connection. Web pages are very sluggish, some don't even load at all (speedtest.net). However Fluidone have agreed not to bill me until this is fixed. They said they've had this issue before a few times on FoD connections as BT Wholesale configure this slightly different from native FTTP (despite both being technically the same after installation) such as different packet sizes.

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms bthub [192.168.1.254]
2 4 ms 4 ms 4 ms 81.1.113.22
3 10 ms 13 ms 10 ms host-78-151-225-141.static.as13285.net [78.151.225.141]
4 11 ms 10 ms 10 ms host-78-151-226-54.as13285.net [78.151.226.54]
5 11 ms 11 ms 11 ms host-78-144-8-152.as13285.net [78.144.8.152]
6 16 ms 17 ms 16 ms host-78-144-9-3.as13285.net [78.144.9.3]
7 16 ms 16 ms 16 ms host-78-144-14-4.as13285.net [78.144.14.4]
8 17 ms 16 ms 16 ms talktalk-gw1.thdo.ncuk.net [78.144.3.74]
9 19 ms 17 ms 17 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
10 16 ms 16 ms 16 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

They said they've had this issue before a few times on FoD connections as BT Wholesale configure this slightly different from native FTTP (despite both being technically the same after installation) such as different packet sizes.

I have only fitted one 330 FoD circuit, and that rocked out around 305 hardwired to a hub 5 from the get go. The couple of others I have installed on rocked their ordered bandwidth too.

Hmm, seems that Talk Talk has better routing (less hops) than BT

tracert thinkbroadband.com

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Yazoo [192.168.2.253]
  2     3 ms     2 ms     2 ms  217.32.146.68
  3     5 ms     3 ms     3 ms  217.32.146.94
  4     4 ms     3 ms     3 ms  213.120.156.210
  5     4 ms     3 ms     4 ms  213.120.178.65
  6     5 ms     4 ms     4 ms  217.41.168.107
  7     4 ms     4 ms     5 ms  acc1-10GigE-0-2-0-5.l-far.21cn-ipp.bt.net [109.159.249.99]
  8     5 ms     4 ms     4 ms  core4-te0-9-0-18.faraday.ukcore.bt.net [109.159.249.11]
  9     4 ms     5 ms     5 ms  host213-121-193-183.ukcore.bt.net [213.121.193.183]
 10     5 ms     4 ms     5 ms  linx-gw1.thn.ncuk.net [195.66.224.240]
 11     5 ms     5 ms     6 ms  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
 12     6 ms     6 ms     5 ms  po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
 13     5 ms     5 ms     5 ms  ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.

Paul

That's a lot as well .

Tracing route to thinkbroadband.com [80.249.99.72]
over a maximum of 30 hops:

1 2 ms 5 ms 1 ms 192.168.1.254
2 22 ms 20 ms 20 ms b.gormless.thn.aa.net.uk [90.155.53.52]
3 20 ms 20 ms 20 ms a.aimless.thn.aa.net.uk [90.155.53.41]
4 21 ms 22 ms 22 ms linx-gw1.thn.ncuk.net [195.66.224.240]
5 21 ms 20 ms 21 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
6 22 ms 21 ms 22 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
7 22 ms 21 ms 21 ms ip99-72.thdo.ncuk.net [80.249.99.72]

Trace complete.