In reply to a post by Jabes:

FTTPoD 330/30

Monthly Rental: £315
Setup: £5,000 (includes connection charge, install and Juniper SRX CPE)
Term: 36 months

including vat or excluding vat?

Interesting. Fluiodone just quoted me £320 a month and £3900 install all ex VAT.

FluidOne are rip off. Go to VM 350/25 far better.

FluidOne - not a great start

http://www.ispreview.co.uk/index.php/2017/08/no-warn...

In reply to a post by adslmax:

FluidOne - not a great start

http://www.ispreview.co.uk/index.php/2017/08/no-warn...

There's no blame to be placed on FluidOne there. That company did a RedHotAnt / E7Even and weren't paying their bills. FluidOne aren't going to supply them for free and contacting end users would've been extremely problematic.

There was an update at the URL after your post with a response from net365 - if their account is correct then FluidOne seem to hold a good amount of blame - but I wouldn't want to speculate as to whether the account is 100% complete and accurate.

they dont seem the guilty party here.

if a customer doesnt pay bills what do you expect to happen?

If the bill is in dispute then I would not expect it to suddenly be cut off. But, we aren't seeing the whole story.

According to the latest update from Fluidone, Net365 did not keep up payments on an AGREED payment plan after Net365 were having REPEATED payment issues. If what Fluidone are saying is true, then you can't really blame them for cutting off service, there has to be a line drawn somewhere.

It wasnt suddenly if they telling the truth, they made it clear at least 2 weeks notice is given.