In reply to a post by baby_frogmella:

Nice one, hope you get it installed without any dramas. Did you have to pay the setup fees (band F?) in advance?

Thanks, no I just pay the setup fee by CC. After survey done, if no further cost and will go ahead, but if it was extra cost of Band F or G then will let me know so I can decide to go ahead or not. And will refund the setup fee back to my CC if not go ahead. But Cerberus hope it won't be the case and believe I shouldn't be in Band F or G.

Edited by adslmax (Tue 17-Oct-17 17:13:46)

Will it affect my phone line or my current fibre with plusnet when survey come out?

Edited by adslmax (Tue 17-Oct-17 17:15:12)

In reply to a post by adslmax:

Will it affect my phone line or my current fibre with plusnet when survey come out?

Nothing happens to your existing copper line and any voice/data services on it remain untouched.

Thanks, if FTTPoD go ahead then I will cancel it with Plusnet but I just wait until the service went LIVE first. Do u think I will get FTTPoD go live before xmas day as I know openreach is very busy during December before break up for holiday.

Who is your account/sales manager? Mine is Martin, he has been a top bloke, between him and the rest of the team at Cerberus I am very happy with the service provided

Snap! Martin is my Sales manager and yes he is very helpful and was awareness of my disability too. Far miles better than Plusnet.

Edited by adslmax (Tue 17-Oct-17 17:42:18)

Can't wait for g.fast?

Oh great to hear.

In reply to a post by witchunt:

Can't wait for g.fast?

FTTPoD is far better than g.fast as g.fast is very limit depend how far away from the cabinet. I wouldn't get full 330/50 on g.fast. FTTPoD is guarantee 330/30 no matter how far away from the telephone exchange.

section 75 protection, sound move.