Have either Cerberus or Fluidone offered to give you 330/50 when it is available? I thought this band was due to become available in October.... which is roughly now!
Snap! Martin is my Sales manager and yes he is very helpful and was awareness of my disability too. Far miles better than Plusnet.
Mine is Vruti. She and her team are amazingly helpful and efficient at keeping me up to date with the progress of my order and my detailed questions.
They really do seem to care about customer service and realise how excited we early adopters are to unwrap our shiny new fibre lines as soon as possible.
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I guess it depends on where the agg node is in comparison to the cabinet. The cab could be a lot closer than the agg node but it could also be further away.
BT engineers on my street rolling out the fiber to the pole - I asked about the pole replacement, but they said they don't do that bit. The good news is that they have run the fiber up to my street corner without any issues. Last run from end of the street to my pole.
PS: Mumba - I am also working with Vruti she has been awesome. Martin was from sales, but still calls me to make sure things are going smoothly. Awesome service so far.
Just been told, Openreach looking to replace the pole asap, fingers crossed will have a date for that soon. I like the fact the fibre run be done and so the pole guys can do their work and the fibre will be in place already
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- I asked about the pole replacement, but they said they don't do that bit. The good news is that they have run the fiber up to my street corner without any issues. Last run from end of the street to my pole.