As Rastus says, they are supposed to leave around 2m �slack� prior to the splice..... you could fit way more if you wished.

Seen a few with both ... seems no sense to me ...

I know this is probably a "how long is a piece of string" question. But how long do you reckon I have to wait?

There was a team out about a month ago clearing blockages for OR to run the fibre (I spoke to them to find out what they were doing as they dug outside my driveway). So I'd like to think that there won't be any delays because of that. Although never say never I guess.

Another question. I cancelled my ADSL broadband with Origin when I was given a date by BT for install. BT are due to take over my phone line on the 20th November. I currently still have internet access via ADSL, will I lose this when BT take over my phone line?

If it's a new build estate, then Openreach will have gone off the plans provided by the developer. New sites are built by developers and then connected up by Openreach.

I would raise it with your developer who can speak to the New Homes team at Openreach to see if it can be escalated or if an estimated date can be given.

I'm in a similar sort of situation order accepted but theres some works to be done to get it to our estate. Have you asked the FTTP team if they have news, they have been pretty helpful to me with updates on where openreach are at.

This can probably be ignored only realised the initial post was yesterday so won't have any news until the survey is done Did the FTTP team tell you when your next update would be. I have been given specific dates for when to expect next updates.

Edited by bluemoon87 (Sat 11-Nov-17 17:14:50)

In reply to a post by AndyHCZ:

If it's a new build estate, then Openreach will have gone off the plans provided by the developer. New sites are built by developers and then connected up by Openreach.

I would raise it with your developer who can speak to the New Homes team at Openreach to see if it can be escalated or if an estimated date can be given.

Anytime I've asked the developer, they just tell me to contact OR. It's been OR guys I've seen in the street and surrounding area the past few months. I'm guessing the developer have taken OR up on their "free" deployment offer.

In reply to a post by bluemoon87:

I'm in a similar sort of situation order accepted but theres some works to be done to get it to our estate. Have you asked the FTTP team if they have news, they have been pretty helpful to me with updates on where openreach are at.

This can probably be ignored only realised the initial post was yesterday so won't have any news until the survey is done Did the FTTP team tell you when your next update would be. I have been given specific dates for when to expect next updates.

The guy I spoke to yesterday said they will know more once the survey has been done and they will have a better idea of what needs to happen by the time of my next update next Friday.

In reply to a post by j0hn83:

It doesn't work like that with your setup. You have copper going to your property (as you have ADSL).

In fibre only new builds the Fibre ONT is already installed and fibre connected to every property.

Your developer probably choose copper initially then changed their mind to FTTP, the reason you have both. In these circumstances they rarely install the fibre to each property until it's ordered. Makes sense to me as not everyone will want it.
If the developer planned ahead the likelihood is it could have been activated the day you moved in.

I wouldn't have expected them to run the fibre to the property, but at least to have the rest of it ready to be hooked up to if the OR database is showing it as available.

I paid a not insignificant sum of money to exit my contract with my previous provider of ADSL on the basis of FTTP being shown as available and BT accepting my order.

I believe you can never trust anything ISP customer service staff say, particularly if a sale is involved, also the FTTC/P availabilty checker is not the gospel truth as I discovered when upgrading from ADSL to FTTC, it said available, Plusnet placed an order, after many queries and tickets FTTC was not actually available. There was a problem with the fibre connection at the head end exchange, actually got upgraded about 3 months later!

In your case it may have been better to leave the ADSL service active until the FTTP was installed and working.

In reply to a post by Realalemadrid:

I believe you can never trust anything ISP customer service staff say, particularly if a sale is involved, also the FTTC/P availabilty checker is not the gospel truth as I discovered when upgrading from ADSL to FTTC, it said available, Plusnet placed an order, after many queries and tickets FTTC was not actually available. There was a problem with the fibre connection at the head end exchange, actually got upgraded about 3 months later!

In your case it may have been better to leave the ADSL service active until the FTTP was installed and working.

In hindsight possibly, however I'm not sure that would have been do-able as BT insist on you taking out a phone line with them when ordering FTTP. The only option I can see would be to get them to install another phone line, even more money.

I called BT and they said they will look to provide me with broadband over my existing copper line to keep me connected until the fibre install is sorted. I'll find out in a week if that's the case.