In reply to a post by R0NSKI:

We are reading, and glad you're getting there. I'm sure the engineer won't mind walking a few meters.

Hope your install goes well, fttp will be a nice Christmas present.

Thanks, indeed it will.

My complimentary ADSL goes live on Monday. So I'll go from no internet the past 2 weeks to 1Mb ADSL then a day later (hopefully) 200Mb

In reply to a post by sparkymark75:

In reply to a post by R0NSKI:

We are reading, and glad you're getting there. I'm sure the engineer won't mind walking a few meters.

Hope your install goes well, fttp will be a nice Christmas present.

Thanks, indeed it will.

My complimentary ADSL goes live on Monday. So I'll go from no internet the past 2 weeks to 1Mb ADSL then a day later (hopefully) 200Mb

When our FTTP was installed the 3 vans and 5 engineers parked by the phone pole across the road from us.

So that should be fine.

Paul

In reply to a post by PaulKirby:

In reply to a post by sparkymark75:

In reply to a post by R0NSKI:

We are reading, and glad you're getting there. I'm sure the engineer won't mind walking a few meters.

Hope your install goes well, fttp will be a nice Christmas present.

Thanks, indeed it will.

My complimentary ADSL goes live on Monday. So I'll go from no internet the past 2 weeks to 1Mb ADSL then a day later (hopefully) 200Mb

When our FTTP was installed the 3 vans and 5 engineers parked by the phone pole across the road from us.

So that should be fine.

Paul

My cables are fed underground so he'll only need access to the chambers on the pavements. Thankfully the pavements were done last week. He's also using the new connectorised install method, does that mean less time spent with your head in an underground chamber?

Connectorised means the installer will be doing the cable chamber bit.

The Openreach guy just left, I'm all set. 200Mb working nicely. Bonus is BT support IPV6 so no more NAT issues hopefully on the Xboxes in the house.

http://www.speedtest.net/my-result/6851456267

My pull rope was from my house to an underground chamber on my side of the street, but the DP was in a chamber across the street so he had to pull it across but all went smoothly.

Edited by sparkymark75 (Tue 05-Dec-17 20:35:11)

Glad it�s all sorted in the end.

congrats

funny enough it seems a competitor hyperoptic or whatever its called not only has no ipv6 but they using cgnat.

So a couple of weeks on, and it's been rock solid, no complaints. Today I go on the BT website to be told my first bill in January is £444!!

On looking at the bill, they're charging me £385 as an early contract termination fee. I'm guess that's because of the delay to my install and them having to cancel and create orders to get me going again.

Anyway, after a phone call they said they will credit my account with the early termination amount to negate that charge.

So for anyone else that finds themselves in the position of having multiple orders on their account because of install delays, check your bills when you get them!

check your bills when you get them!

Good advice for every bill received - billing can go wrong at any time and anyone that doesn't check every bill is looking for trouble.

In reply to a post by ian72:

check your bills when you get them!

Good advice for every bill received - billing can go wrong at any time and anyone that doesn't check every bill is looking for trouble.

Agreed, last year when we got fibre there was issues which delayed a month.

Sadly we were also charged for the month and the month before, a swift phone call and an email we were then also refunded the money taken as well as compo for all the fob off and issues as credit, we were in credit for many months

One thing I like about BT is when they see that they have done wrong they are happy to resolve the issue.

Paul