Hi Andy, that post was back in DEC. We have our fttp installed after 5 cancelled appointment.

It is one of those fun simple typos that results in the opposite meaning but given the rest of the sentence I suspected it was a typo

.... and the time warp thing, does it explain that ?

Technically it would appear the post was correct. Pretty quick from OpenReach to be honest to inform someone as quickly as 3 months.

In reply to a post by cobra7512:

Hi Andy, that post was back in DEC. We have our fttp installed after 5 cancelled appointment.

We are (well, my neighbours who signed up with BT) having the same thing. First booked for an �upgrade� from ADSL to fibre (FTTP) and got an appointment date. Then got cancelled the day later, because of a survey. (This only happened in the last three days). So waiting for survey.

Could you share when did you �finally� got connected? And did you have to �order� again etc?

The engineer who install the ONT told us the delay has nothing to do with survey. The only reason is there are only 3 engineers who are trained to do the indoor installation in our area (south Warwickshire). We get about £150 compensation from BT because of the lost of service during Christmas and New year and those 5 cancelled appointment.