I've not updated for a while as I've been making changes and didn't want to jinx any of them however, I've now come to the realisation that there is definitely an issue with the line!
Things I've done:
Replaced trusty Billion 8800AXL with brand spankers Billion 8800AXL R2 with latest 'test FW'. Result - Slight improvement in upstream sync but still have stability issues. Conclusion - modem/ router not at fault.
Swapped out NTE5C and MK4 SSFP for NTE5A and MK3 SSFP. Result - nothing initially then after a couple of re-syncs, the line maxed out for both up and down streams. Sync hadn't been this good since G.INP kicked in a week or so after I was first connected. Curious as this change hasn't improved line stability but, it has increased upstream sync to around where it was before the issues started. Conclusion - NTEC and/ or MK4 SSFP were faulty?!
Re-cabled where the overhead cable comes into a plastic box on the side of the house to the master socket using CW1308 cable and OR 'DREX' gel crimps. Result - No change other than my feel good factor that the installation looks like it could have been done by OR. This also means that everything just before and on my side of the demarcation point has been changed for new or for parts that have shown an improvement.
Observations I've made:
In a post further up, I included a DSLstats screen dump of an event where the SNRM looks bad. I managed to perform a quiet line test when I noticed another one of these events occurring and the line was very noisy. It sounded like someone was blowing across the mouth piece, or using the phone in very windy weather and there was a defined crackle. Whilst listening, it stopped completely and went silent and then started up again. I've performed a number of quiet line tests at other times, including when I had the contact fault and never heard this before. I'm continuously monitoring the line via DSLstats and the Billion via syslog (link to log below) now. The obvious conclusion here is that the issue is very sporadic and doesn't happen at regular intervals.
I've also noticed recently that when the DSL link drops, the modem takes a number of attempts to re-connect with enough stability to maintain sync. This can be seen in the syslog
here.
So my latest plan is to hope that I catch another noise event and contact IDNet when it' happening for them to perform a line test.
Paul
Edited by deleted (Tue 15-May-18 15:49:22)