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Standard User Anth
(learned) Tue 26-Jun-18 11:31:19
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
Its been 26 days now since the survey was actually done by Openreach. But not heard a thing from Cerebrus about the final cost. And to be honest not heard a thing from cerebrus at all.

They were sending me weekly update emails. This stopped on the 24th May and not had an email since.

I sent them an email on the 21st June but that also has not been responded to.

Not sure what is going on.
Standard User deleted
(deleted) Tue 26-Jun-18 12:03:58
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Re: Cerberus Fibre Order Updates


[re: Anth] [link to this post]
 
In reply to a post by Anth:
Its been 26 days now since the survey was actually done by Openreach. But not heard a thing from Cerebrus about the final cost. And to be honest not heard a thing from cerebrus at all.

They were sending me weekly update emails. This stopped on the 24th May and not had an email since.

I sent them an email on the 21st June but that also has not been responded to.

Not sure what is going on.

Why not give Cerberus a call? FWIW I had my build costs confirmed 2-3 days after the Openreach survey by Fluidone but that was in March 2017.
Standard User Anth
(learned) Tue 26-Jun-18 12:33:19
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Re: Cerberus Fibre Order Updates


[re: deleted] [link to this post]
 
Phoned them up just now. it still has not been costed yet by Openreach. And that is 26 days after the survey has been carried out

I really am not looking forward to this final number as it seems like it will be high if OR are taking a month to just tally up the figures.


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Standard User candlerb
(regular) Tue 26-Jun-18 14:41:58
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Re: Cerberus Fibre Order Updates


[re: Anth] [link to this post]
 
I had a similar delay, and it doesn't mean the answer will be bad. I think they just have a long work queue at the moment. Openreach have publically declared that they have restricted capacity for FTTPoD.
Standard User Snake
(experienced) Tue 26-Jun-18 17:19:07
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Re: Cerberus Fibre Order Updates


[re: candlerb] [link to this post]
 
Candlerb, what were you quoted before and after the survey?

Cerberus FTTPoD
Standard User candlerb
(regular) Tue 26-Jun-18 18:16:58
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Re: Cerberus Fibre Order Updates


[re: Snake] [link to this post]
 
I'll post that soon, but I want to make sure it gets to KCI2 first smile
Standard User deleted
(deleted) Fri 29-Jun-18 12:40:51
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Re: Cerberus Fibre Order Updates


[re: deleted] [link to this post]
 
Update 29 June:

Hi All,

I thought I would give a final update now that my line has settled in.

My line seems very stable and I am experiencing download speeds of 38MB/sec on Steam which is a great real world test case for raw through put.

So that means my line is running at close to 310 mega bits per second.

My upload speeds are around 31 mega bits per second which is faster than my previous download speeds.

I still have the issue of my download speeds being dramatically reduced to around 120 mb/s when uploading a large file at the same time. I haven't worked out yet if this is normal (as a result of tcp acks) or a constraint caused by my router which is a Unifi USG.

Latency seems to be really good.

In summary I am very pleased with my line and it's use in the real world.
Standard User deleted
(deleted) Fri 29-Jun-18 12:58:45
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Re: Cerberus Fibre Order Updates


[re: deleted] [link to this post]
 
In reply to a post by mumba:
I still have the issue of my download speeds being dramatically reduced to around 120 mb/s when uploading a large file at the same time. I haven't worked out yet if this is normal (as a result of tcp acks) or a constraint caused by my router which is a Unifi USG.


I don't think its an "issue" at all as I also get reduced download speeds when uploading a large file simultaneously.

Normal download speed
https://s22.postimg.cc/aoczf8rj5/speedtest1.jpg

Download speed with a large upload in the background
https://s22.postimg.cc/gpaocblv5/speedtest2.jpg
Standard User deleted
(deleted) Fri 29-Jun-18 16:01:11
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Re: Cerberus Fibre Order Updates


[re: deleted] [link to this post]
 
thanks Baby_frogmella

How come your upload speeds are so good? Did you convert to normal fttp?

Also your ping times are really high at 20ms. I get 4ms.

Anyway it seems normal then that my download speeds reduce so much. It's interesting that yours don't reduce as much in % terms.
Standard User deleted
(deleted) Fri 29-Jun-18 16:26:39
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Re: Cerberus Fibre Order Updates


[re: deleted] [link to this post]
 
In reply to a post by mumba:
How come your upload speeds are so good? Did you convert to normal fttp?


Nope, still on 330/30 FTTPoD. Probably a glitch on speedtest.net. A more realistic speedtest:

http://www.speedtest.net/result/7432609263

In reply to a post by mumba:
Also your ping times are really high at 20ms. I get 4ms.


I'm guessing you live in/near London? Unless I can change the laws of Physics, I'm never going to get 4ms on FTTP living in North Scotland wink. Contrary to popular opinion, being on FTTP doesn't always give you single digit ping times - ping times largely depend on your geographical location. Btw I was getting ~ 22ms on FTTC.

Edited by deleted (Fri 29-Jun-18 16:31:13)

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