And today the first house down our road has FTTP installed, so that's just over 7 months from the survey. What is odd to my mind, is that there has been no publicity for the service, we only found out by asking workers what was going on, and as much of the work was only done at daytime during the working week many might not know that it has been installed.
Well you can let your ISP know that you are interested in getting fibre when it becomes available, and when it becomes available they should notify you when you can upgrade / order it.
I've been looking at my options and BT 55/10 would give me the service I want and a reasonable price point, although today I've heard two stories of bad service from BT which makes even TalkTalk look good. Sky might have been a contender, but whilst they said they would use BT FTTP, they don't as yet seem to offer it.
We are with BT and have been for a while, going from ADSL2+ right to FTTP.
BT was very fast to try and resolve the issues we had over copper for ADSL2+ sadly the issues couldn't be resolved, but thats not BT's fault but the state of the cable.
Whenever we have had any issues with either our phone or broadbad all it took was a phone call to them and explain the issues and they have always been resolves within 10 working days.
Sure I have also heard people have had issues with BT, but I could say the exact same thing with every other ISP.
But I have always got on ok with BT Staff and they Engineers that I have seen and spoke to in the past.
Paul