You are best to emailed Openreach and complaint also email Ofcom too. So, they will put more pressure on Openreach to do something with your cabinet 40.

https://i.imgur.com/kUHJeAc.png

House further from the cab can get it but mine can't, house closer to the can get worst gfast results too. BTOR really have zero clue what they are doing...

Yeah I think the problem is down to cable route either underground or overhead pole etc. My house is the same layout footpath just two next door of mine get 330/50 while I only getting 198/29 but worse part one house next two doors to mine get no G.fast at all. All on the same cabinet PCP 8. But our is underground telephone cable. Zen Internet say to me you are better off stay where u are at 80/20 because Zen saying G.fast is too far away as I am over 250m from it and Zen did warned me that upload could be lower than your VDSL. Zen say BTw computer say NO to 330/50 but YES to 152/12 so Zen think it not worth to order it and say I better off stay with VDSL at 80/20.

Edited by adslmax (Sun 07-Jul-19 11:54:17)

In reply to a post by lockyatlrg:

https://i.imgur.com/kUHJeAc.png

House further from the cab can get it but mine can't, house closer to the can get worst gfast results too. BTOR really have zero clue what they are doing...

This sort of thing is often caused by the copper from the PCP going down the other side of the street from you, then crossing over and coming back to you. Result, the house on your side physically nearest to the cab is electronically the furthest from it.

In reply to a post by RobertoS:

This sort of thing is often caused by the copper from the PCP going down the other side of the street from you, then crossing over and coming back to you. Result, the house on your side physically nearest to the cab is electronically the furthest from it.

Why don't OR just improvement underground re-route cable or overhead pole but they can't be bothered to do this. Leave as it was. Next ten years time will change to FTTP instead and G.fast will be gone.

In reply to a post by adslmax:

You are best to emailed Openreach and complaint also email Ofcom too.

Please do not waste Ofcom's time: this is nothing to do with Ofcom.

G.Fast is an unregulated, commercial product, and Openreach can choose to offer it (or not) when and where they wish. If your neighbour can get it but you can't, tough. Ditto if your neighbour gets faster speeds than you. That's just the nature of G.Fast.

These houses are all Virgin addressable.

In reply to a post by partial:

These houses are all Virgin addressable.

Yes but Virgin Media are rubbish. I don't want it. I never get more than 210 on 350/20 last year. Cancelled it with 12 days later.

Explain why my VDSL estimates are better than the house thats further away that can get gfast?

In reply to a post by lockyatlrg:

Explain why my VDSL estimates are better than the house thats further away that can get gfast?

Yes how true, very true!