I phoned Virgin today and they eventually told me that I was going for a migration with the number transfer from Toople! They did get me worried initially as the first person told me I was getting a new number install but then backtracked and said it was a number transfer with the new account. Just to confirm, I phoned again and spoke to a different person to make sure that I was indeed getting my number transferred and that Toople had agreed to release the number! Just to verify, I also phoned and was told that Virgin had applied for the migration and they had agreed. I did it right! woo-hoo!
I did say to the Virgin CS that when the installer came if he tried to do a new install, I would refuse!
So it's all systems go ... *phew*! I should be getting my new 350Mbps (supposedly 5X faster) internet v.soon tho I do realize it may not be practically that fast depending on the load.
Edited by ImranQ (Mon 07-Oct-19 21:12:32)



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