In reply to a post by MrSaffron:

You wrote:

"What does https://my.btwholesale.com/includes/adsl/adsl.htm say for the address or phone number if you have a BT line - We want to see the low range to top figure.
Suspect you are another person where the low figure is around your sync speed but the top figure is just over 10.0 Mbps"

This is what I got:

BT BROADBAND AVAILABILITY CHECKER
Telephone Number 01527872863 on Exchange BROMSGROVE is served by Cabinet 64
Featured Products

Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstream Handback Threshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability Date

VDSL Range A (Clean) 13.1 7.1 1.2 0.8 5.2 Available Available
VDSL Range B (Impacted) 13.1 6.8 1.2 0.6 4.7 Available Available

FTTP on Demand 330 30 -- Available

VDSL
Max Observed Downstream Speed (Mbps) 6.32
Max Upstream Observed Speed (Mbps) 1.15
Observed Date 2020-01-27

Other Offerings
VDSL Multicast -- -- -- Available -- --
ADSL Multicast -- -- -- Available -- --

Premise environment
Bridge Tap N
VRI N
NTEFaceplate N
Last Test Date 02-03-2020

FTTP is not available.


I note that it says my "VDSL Downstream rate High" is 13.1mb - is this the figure they are using?

I also note (and agree with....) the "Max observed speed" of 6.2mb (on a good day - normally about 5mb...).

Just done a DSL Checker check on couple of properties around my way that I know for a fact would get less than 5Mbps (but no longer have a broadband connection) and surprise surprise their predicted speed has been increased to over 10Mbps in the last week or so, so they are out of scope. The ones that do have a 5Mbps broadband connection are unaffected and show on the USO webpage as eligible for an upgrade.

As the high figure is what Ofcom use, suspect that is what BT is using too based on the observations made.

Our systems should usually give a figure closer to the low end figure