https://www.thinkbroadband.com/news/8697-bt-full-fib...

The prices there are BT FTTP with their voice service

I am not certain but it seems if you are porting a number across then it will need an engineer visit to the exchange to terminate the copper line. In which case yes under current conditions it won't happen.

I strongly suspect that the cease of a copper line will not require any physical work to be done.
There are exchange staff working at present anyway, it is just physical access into customer properties which is currently halted.

Mine just went live this morning, it's a new service not a regrade, any further info on this 50mbps profile bug?

I had the Smart Hub 2 plugged in initially and no matter how many times I reset it, it's still stuck at 50mbps upload, the downstream is good though.

Weird thing is that even if I plug in my computer directly to the modem and initiate PPPoE myself, it's still capped at 50mbps up.

Anyone wanting multiple services including 1G on the 4-port ONT: sure that ONT supports > 1Gb/s connection between PON and the ports?

Might only be an internal 1 Gb connection. I know later Huawei models have a full 2.5 Gb/s backplane but I am not 100% sure on this one.

In reply to a post by pet0r:

Mine just went live this morning, it's a new service not a regrade, any further info on this 50mbps profile bug?

I had the Smart Hub 2 plugged in initially and no matter how many times I reset it, it's still stuck at 50mbps upload, the downstream is good though.

Weird thing is that even if I plug in my computer directly to the modem and initiate PPPoE myself, it's still capped at 50mbps up.

Would that not imply that the issue is the other end of things ?

That's exactly what it would imply but it also seems like a strange coincidence to have an identical issue but with perhaps a different cause, stemming from the same upgrade/new line or whatever.

One suggestion made earlier was to power-cycle the ONT, have you tried that?

It's possible that forcing the ONT and OLT to reassociate will apply the OLT profile correctly. Even if it doesn't work, it's still useful to know whether it makes a difference or not.

I did try power cycling the ONT already yes, but I will try leaving it off for a few minutes rather than 30 seconds or so.

Same deal unfortunately, still stuck at 50 up even with the ONT off for 5 mins.

Good, then it sounds like either the OLT profile or (less likely) BRAS profile is wrong for your service. You'll need to contact support.