If you have reset a talktalk router and line is up then the router should show that.

https://community.talktalk.co.uk/t5/image/serverpage...

Shows what the DSL connection page should show or similar, so it is find that and see what is being said.

Your assumption at this time is a MASSIVE leap.

If you have been clicking randomly in the router interface to try and bring things back to life, stop doing that, reset the router to defaults and leave it alone but all plugged in for 30 minutes. If you do not know what the settings are doing you may have turned off something important or changed a setting that is stopping it syncing.

Ta .

In reply to a post by MrSaffron:

If you have reset a talktalk router and line is up then the router should show that.

https://community.talktalk.co.uk/t5/image/serverpage...

Shows what the DSL connection page should show or similar, so it is find that and see what is being said.

Your assumption at this time is a MASSIVE
If you have been clickingdomly in the router interface to try and bring things back to life, stop doing that, reset the router to defaults and leave it alone but all plugged in for 30 minutes. If you do not know what the settings are doing you may have turned off something important or changed a setting that is stopping it syncing.

Connection page DSL as not syncronised, router is off now as I have been onto Live Chat (somehow) and they have advised me to turn off router for 30mins to allow it to create a better connection or something, doubtful this will work as this was attempted yesterday.

I’m doubtful too.

Do any of your nearby neighbours use TalkTalk, or have a router you might borrow to check for sync ?

In reply to a post by Zarjaz:

I’m doubtful too.

Do any of your nearby neighbours use TalkTalk, or have a router you might borrow to check for sync ?

I'm sure they do but I wouldn't know who, probably not the best time to be knocking doors to borrow routers that's the issue.

Is there a local group on Facebook maybe ?

If you are key worker, try asking your service provider to raise an SFI task with Openreach. They can at least check for sync and test the line to the last accessible point on your line. If all OK to there, you can be 99% sure the issue lies with the router.

Edited by Zarjaz (Fri 10-Apr-20 11:25:55)

Check the basics 1st. If you are using plug in filters then make sure they are fully inserted. Perhaps swap filters if you have more than 1. Make sure the line cord is connected to the ADSL socket on the filter and to the DSL line socket on the router and the cable is not been damaged.