In reply to a post by baby_frogmella:

Next step is to ask BT to port my existing VOIP number from yay.com over to BT. Nothing wrong with yay.com but as BT's VOIP service is included whether I use it or not, I can save a few £s by cancelling my yay service and sticking with BT for both voice & internet.

Perhaps not a surprise but BT have told me they cannot port my existing VOIP landline number to their Digital Voice platform at present. I suspect its because its a new service and their ordering systems aren't fully developed yet. So i will continue to use yay, its costing me only £2.99/m so not a biggie.

What about the cost of calls?

https://www.yay.com/voice/calls/

But I can't see the £2.99/month package available; it appears to start at £4.99/month (with 100 minutes)

In reply to a post by Michael_Chare:

What about the cost of calls?

Apparently 28p/min to UK landlines & mobiles

https://business.bt.com/content/dam/bt/business/PDFs...

However I'll probably add on the unlimited landline/mobile calling plan for an extra £10/m, if & when I'm able to port my existing yay voip number over to the Cloud Voice Express platform. In the meantime I'll leave the BT voip handset unplugged and take any incoming calls via the BT Cloud Voice iphone app.

In reply to a post by candlerb:

https://www.yay.com/voice/calls/

But I can't see the £2.99/month package available; it appears to start at £4.99/month (with 100 minutes)

I might be wrong but I think Michael was asking about the call costs with BT Business.

Wrt yay.com, I'm on the old £2.99/m PAYG plan with no inclusive mins with call costs 1p/min to landlines & 7.5p/min to mobiles. Monthly bill is between £3-£10.

i dont think bt residential are doing voip just yet as the service is in trial stage and all trials are on hold during the corona virus pandemic.

In reply to a post by nalla:

i dont think bt residential are doing voip just yet as the service is in trial stage and all trials are on hold during the corona virus pandemic.

I think they are providing the VoIP Digital Voice Service now, due to when I on the phone upgrading to the Full Fibre 900 I was also asked did I want our FVA package also moved over to their new voice service.

I said no leave it as is and we can come back to that at a later date, basically when they have more ways to provide that service (not wanting to be forced to use their router for the phone), basically I am holding off for an ethernet based version that we can just plug in onto our LAN.

They told me sure, its early stages yet and there is plenty of time for new ways to provide this as a service.

Paul

Does this mean that one day FVA will cease to work? and customers be forced to use the BT hub.
as id rather use a cisco ata box via lan with sip login to provide phone service than use BT's hub
Our setup is BT FTTP Modem - FVA Corded Phone's x 3 in house - Netgear Router
Id assume this would stay this way unless told by BT otherwise?

In reply to a post by thomaswarne01:

Does this mean that one day FVA will cease to work? and customers be forced to use the BT hub.
as id rather use a cisco ata box via lan with sip login to provide phone service than use BT's hub
Our setup is BT FTTP Modem - FVA Corded Phone's x 3 in house - Netgear Router
Id assume this would stay this way unless told by BT otherwise?

Well BT told me that FVA will be no more after 2025, so anytime from now till then I guess.
I know for us BT said they will leave us till the last, hopefully by then there will be other hardware options.

BT did also say that they will let you know way before any changes will happen.

Paul

Of course you are not restricted to BT to provide your VoIP service, there are many other providers often offering the same for less money and the benefit then is you can move your data service without worrying about moving your phone at the same time. You can also transfer your BT landline number to these other providers. There are also dozens of choices regarding VoIP hardware, most of which just plug into the network and are not tied in any way to the ISPs provided routers.

I see little reason to tie the emulated landline service to the same provider of the Internet service.