In reply to a post by StuB:

There is no mention of digital voice.

I know it says for us "Broadband & Digital Voice" (might also be generic text) in the completed order, but our phone service is over FVA via the ONT.

Paul

Excuse my ignorance but is the Salisbury reference about it becoming a full fibre city (just from a quick Google) and how they handle residential phones going forward?

I'll keep my eyes pen for any correspondance that mentions 'digital voice'.

In reply to a post by MrSaffron:

A router supporting DECT is nothing to do with it. its all down to where the SIP is handled, and third party routers and NAT are frequently a pain with VoIP devices.

Yes, I assumed the Hub was doing the DECT to SIP and the SIP server will be in the "cloud". This also allows BT to ensure phone calls are QoS'd correctly for those that saturate the uplink.

Salisbury has quite an aggressive schedule for retiring the copper voice network, the outcome of which will inform future decisions.

In reply to a post by jpm:

Salisbury has quite an aggressive schedule for retiring the copper voice network, the outcome of which will inform future decisions.

That makes sense, thanks.

A word of caution if porting a number to Sipgate. I have tried this recently and from the Sipgate end it was fine, but not so from BT. Having received notification from Sipgate that the porting request had been submitted I quickly received an email from BT saying they were sorry I was leaving them! Hang on - I had only just joined them and they were wanting, understandably, the remaining contract time paid for etc. etc.. The porting request had prompted a line cease which was not the case. I have FTTP and so do not need the BT landline for Broadband, only voice, but after several calls to BT later I had managed to retain my connection, but with no porting. The only solution BT could come up with was to request a 're-number' on my existing voice line and then port my number to Sipgate, but that leaves potential problem of my number being consumed by the BT system never to see the light of day again, at least with me. So I have halted my porting process. What you can do with Sipgate is to spoof the CLI to show a different number which I have done using my current phone number so at least if I call out it shows my regular number to the call recipient.

Has anybody managed to port successfully their BT number to a VOIP service?

I was wondering about this as well - whether starting a port of my number when I am on Digital Voice would kick off the cease process for the FTTC as well. It sounds like they are linked together as far as BT are concerned and the only way to achieve it would be to start the port when you're out of contract, let it complete, and then sign up for a broadband service again with a new number, and just put up with the downtime in between.

Were you not aware of the fact that porting your BT number would also cease the broadband, whether FTTC or FTTP? That’s because unlike some other CPs BT don’t sell a data only broadband service.

In your case BT and Sipgate did nothing wrong.

No I wasn't. It just struck me as a sledgehammer to crack a nut. All I wanted was to port my number, I didn't want to cease my landline with BT, just have a new number allocated to it.