In reply to a post by jpm:

I was wondering about this as well - whether starting a port of my number when I am on Digital Voice would kick off the cease process for the FTTC as well. It sounds like they are linked together as far as BT are concerned and the only way to achieve it would be to start the port when you're out of contract, let it complete, and then sign up for a broadband service again with a new number, and just put up with the downtime in between.

While that sounds like a great idea, the down time could be up to week(s) before getting a landline and broadband re-installed and for people with health issues that require the phone line and internet for medial help, this might be an issue.

But saying that, it might still be something to look into, thanks

Paul

In reply to a post by Fumbledore:

No I wasn't. It just struck me as a sledgehammer to crack a nut. All I wanted was to port my number, I didn't want to cease my landline with BT, just have a new number allocated to it.

There's a specific process for this called renumber and port.
You contact your current ISP for this.

When you try port your number away BT simply get notification that particular number is leaving, which means so are you.

Yes, that’s not correct. All currently fitted FTTP installs should have a CSP fitted. (this doesn’t mean they all do, but they ought to)

In reply to a post by Zarjaz:

Yes, that’s not correct. All currently fitted FTTP installs should have a CSP fitted. (this doesn’t mean they all do, but they ought to)

Engineer turned up at mine yesterday to look at my property to assess how he's doing my external install.

I asked if he was fitting a CSP and he said "it depends what cables I have in my van".

Obviously that fills me with confidence.

He opened the cover for my copper feed, had a quick look, then left and didn't come back.
My BT order says they aren't doing the external install till 29th July so wasn't expecting anyone.

Should all installs definitely be with a CSP now?

It's a brand new FTTP deployment, retro new build.
I'd rather not have a single cable if the field fit connectors fail as often as you've said in the past.
There would literally be 1m of internal cable to be stripped back so I'm worried they will use this method just because it's easier.
I'd much rather have a CSP if it's going to be more reliable and easier to repair any issues.

In reply to a post by j0hn83:

There's a specific process for this called renumber and port.
You contact your current ISP for this.

AAISP offer and describe this.

BT however seem to use the telephone number to manage the entire service.

In reply to a post by j0hn83:

I asked if he was fitting a CSP and he said "it depends what cables I have in my van".

Interesting...

Are there different types of UG fibre cable then? maybe some that are compatible with a field kit SC connector and some that are not as I would expect all UG fibre cable to be compatible with a CSP.

In reply to a post by jchamier:

BT however seem to use the telephone number to manage the entire service.

You can change your phone number with BT though.
Whether they have a process in place to then port the old number out I'm not sure.

15-20 years ago I changed my landline number with BT and it killed the ADSL.

I changed my BT landline number about 4 years ago with zero issues to my FTTC.

I don't think it's BT who tie the number to the service. I think the entire Wholesale product is number tied.

If you try to port your landline number to VOIP with any ISP without telling your provider it will cease the service.

Adrian/revk from AAISP discusses the issue in his blog

Normally, a number port is "Gaining Provider Led" and means that the new operator asks to take the number. 14 days later, if no objections, the number moved over. But this is the rub - the porting system is done on "service" not number. Having ported a service, like a normal landline, the service is inherently ceased as a result of the number port. That ceases the broadband.

https://www.revk.uk/2016/04/number-porting-broadband...

They need to use the "Renumber with Number Export" which isn't just an AAISP thing, it's an OpenReach provided service but appears to cost
£35 exc vat.

In reply to a post by j0hn83:

They need to use the "Renumber with Number Export" which isn't just an AAISP thing, it's an OpenReach provided service but appears to cost
£35 exc vat.

BT definitely don't offer 'Renumber with Number Export' at present because I asked them about this a while back and they said no, despite it being available at wholesale level. They've simply chosen not to offer it, just as they've chosen not to offer FTTP data only (ie without voice) which again is also available at wholesale level. I suspect its just be the niche/smaller ISP who offer such options.

One thing BT do allow you to do now though (at least their Business division) is port in another landline/VOIP number to replace the BT issued one without affecting your broadband service. I did this recently by moving my yay.com VOIP number back to BT without any dramas.

Edited by deleted (Sat 11-Jul-20 18:28:27)

They should be following the ‘inside out’ process, and this will leave with a decent connector on the end, and a CSP.

The stage 1 visit should see fibre pulled in through the duct, lit, and hopefully a CSP to house it.

In reply to a post by dect:

In reply to a post by j0hn83:

I asked if he was fitting a CSP and he said "it depends what cables I have in my van".

Interesting...

Are there different types of UG fibre cable then? maybe some that are compatible with a field kit SC connector and some that are not as I would expect all UG fibre cable to be compatible with a CSP.

Does anyone know the answer to this question?