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Standard User BLaZiNgSPEED
(member) Fri 26-Feb-21 17:53:30
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Re: Openreach and Reluctant Factor


[re: Woolwich] [link to this post]
 
Yes, similar situation to me where I am the leaseholder, (well my parents are). The freeholders are the building management team/housing association. Leaseholder has no say because we don't own the whole building.

There's also that problem where leaseholders don't live in the building but use it to rent out particularly in my case where I live near City of London. That means fewer leaseholders less vocal pressure applied on authority as they live far away in different houses/flats.

This means you've got useless temporary tenants living in the building who will never ever interact with the local authority or attend any such meetings because they know they may quit the place any time soon and move out to another flat.

Because FTTP is not yet a UK tradition like in Europe. Freeholders are reluctant to make an agreement. I'm 90% certain that when the UK FTTP coverage expands further, let's just say above 50% then wayleaves will be granted with greater ease.

People and individual bosses will eventually know the importance of FTTP when they finally recognize and appreciate it themselves! That is when they will grant us wayleave spontaneously. But now they are just treating it like some nuisance rocket science.
Standard User bkehoe
(newbie) Sat 27-Feb-21 10:25:27
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Re: Openreach and Reluctant Factor


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by MHC:
The Factors I have to deal with in Scotland are appointed by te owners for running their properties and estates and are not simple maintenance people or cleaners.
I agree as I thought Factors in Scotland were the same as Property Managers in England who look after the freehold on behalf of the Freeholder. The Factor would still have to take instruction from the Freeholder (or whatever they are called in Scotland) if fibre was to be installed so I would suggest the OP tries to get in contact with them directly if the Factor isn't playing ball.

Edit: corrected a number of mistakes


There is no building freeholder in Scotland. The factor, which is essentially the same as an English property management company, is appointed by the property owners are supposed to act in the best interests of the owners in managing the building, and a new factor can always be appointed. Many apartment buildings in Scotland have no factor and just organise things between the owners but of course when repairs come collecting the money can be a challenge, so the right for an appointed factor company to perform repairs and collect the fee is usually written into the title deeds for the apartments themselves.

As the OP is the owner the only real ultimate power he'd have would be to appoint a new more helpful factor which would require that a majority of the other owners are on board. From my experiences in a few different properties in Scotland, just like in England it's difficult to find a decent one and the service often seems to depend on the competence of whoever the individual property manager you get stuck with. We found that by having residents meetings and inviting the property manager along helped push things along as the rep would leave the meeting knowing exactly the feelings amongst owners on different issues, albeit this isn't really possible right now. So perhaps a letter signed by all the owners who want fibre installed along with some supporting documentation from Openreach related to the installation is the way to go?
Standard User clyde123
(member) Sat 27-Feb-21 11:34:07
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Re: Openreach and Reluctant Factor


[re: bkehoe] [link to this post]
 
I wish there was a 'LIKE' button for some of Woolwich's posts above.

As some others have said, the owners need to decide and instruct the factors.
As the OP says in the OP the building committee is supportive.
I think the best way forward is organising a meeting of the owners/residents specifically to discuss this and to decide on a way forward.
(How you're going to do that during whatever lockdown is your problem though smile ).
Then assuming the meeting is agreeable - and it might need a certain number of owners to agree - get a letter to the factors instructing them to proceed as you desire.

At the end of the day you do have the possibility of replacing the factors. I know it's not easy.

You should probably confirm that the building committee you mention is solely for your building, that is, the one you're concerned about for FTTP.
You'd need to be sure that the people coming to the meeting are the same as those sharing the common charges. You probably know from your regular common charges bills how many and which flats are part of that.


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Standard User jabuzzard
(experienced) Sat 27-Feb-21 15:56:46
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Re: Openreach and Reluctant Factor


[re: deleted] [link to this post]
 
The cynic in me says the factor is reluctant because they are lazy. If they agree they will have some work to do. If they brush it off they don't have any work to do. In doing so they are not complying with the legally binding code of conduct factors in Scotland have to comply with.

It would appear the way forward is to get the building committee to may make a "property factor enforcement order", requiring the property factor to enable Openreach to install FTTP. Failure to comply with such an order without reasonable excuse is a criminal offence in terms of section 24 of the Property Factors (Scotland) Act 2011.

https://www.gov.scot/publications/property-factors-s...

Breaching the code of conduct could lead them to being struck off the register of factors, which would be bad news for them as they could no longer legally act as a factor for anyone in Scotland which would be bad for business.

You say the building committee are on your side which frankly does not surprise me, the last 11 months have laid bare the importance of good broadband, so it's time to give the factor a kick up the backside with a legal boot.
Standard User BLaZiNgSPEED
(member) Fri 05-Mar-21 16:08:27
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Re: Openreach and Reluctant Factor


[re: deleted] [link to this post]
 
Well finally a law is being passed to resolve wayleave disputes!
https://www.ispreview.co.uk/index.php/2021/03/new-uk...
and https://www.thinkbroadband.com/news/8939-elecoms-inf...

It was about time and hopefully now we won't have to nag at our management teams to make an agreement happen for FTTP. I'm positively certain that sooner or later an agreement will be granted and installation will follow at least in the next 1-2 years after a wayleave agreement is made.
Standard User jabuzzard
(experienced) Fri 05-Mar-21 18:49:09
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Re: Openreach and Reluctant Factor


[re: BLaZiNgSPEED] [link to this post]
 
What makes you think that a the law mentioned has any relevance in Scotland? The TL;DR is that none whatsoever is the correct answer.
Standard User Pheasant
(experienced) Fri 05-Mar-21 18:59:51
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Re: Openreach and Reluctant Factor


[re: jabuzzard] [link to this post]
 
In reply to a post by jabuzzard:
What makes you think that a the law mentioned has any relevance in Scotland? The TL;DR is that none whatsoever is the correct answer.

It applies to all four nations, no?

https://commonslibrary.parliament.uk/research-briefi...

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Standard User BLaZiNgSPEED
(member) Fri 05-Mar-21 19:03:09
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Re: Openreach and Reluctant Factor


[re: jabuzzard] [link to this post]
 
It has because Scotland is part of the UK. So if an implementation like that is made, it applies to the whole of the UK not just England.

Even if theoretically it didn't apply to Scotland, this rule will still follow through as an inspiration.

This law is implemented as of today for all high rise buildings where rogue landlords fail to respond to wayleave agreements!
Standard User Ancient_Mariner
(eat-sleep-adslguide) Fri 05-Mar-21 22:20:09
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Re: Openreach and Reluctant Factor


[re: BLaZiNgSPEED] [link to this post]
 
That law refers to Leaseholders, will it give the same benefit to properties in Scotland where the individual apartments are owned? ie Will it get round the Factor problem?

I hope so.

Cheers!

Clive

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Standard User MHC
(sensei) Fri 05-Mar-21 22:35:27
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Re: Openreach and Reluctant Factor


[re: jabuzzard] [link to this post]
 
Definitely covers Scotland:

From: https://researchbriefings.files.parliament.uk/docume... for example.

The committee stage of the Billtook place on 11 February 2020. There were three Government amendments made that related to changing the Court in which Part 4A proceedings would be heard, from the Lands Tribunal, to the First-Tier Tribunal (in England and Wales) and the sheriff court (in Scotland). This was due to resource capacity issues raised in relation to the Lands Tribunal.



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