it says mk3 on the front and has a phone socket and RJ11 socket one above the other. There is two sets of extensions wired from the back of the face plate. One filtered for the phone extension sockets and another unfiltered extension that used to feed to the modem when we had VDSL I will make up a lead to go from hub to faceplate but hard wire to the phone extension connection and pull the incoming pair off the A/B terminals.

In reply to a post by mnbvcxz:

In reply to a post by candlerb:

1. Get a special VOIP insertion faceplate, which routes the voice signal to the extension wiring *only* (easiest and preferred)

I agree this would be the best solution. But.... Do they actually exist to buy anywere? I looked in the past and could never actually find any. Be delighted to be proved wrong though.

Nope, can't find 1 anywhere.

You can however modify an MK4 to do the same thing

Although I have not seen anything published I would suspect that VRI faceplates have been deprecated. They made sense for SOGEA and SOGFast where the broadband delivery and extension wiring were at the same point when Openreach were still pushing copper broadband delivery. However any ONT installation for FTTP is not always going to be in the same location as the old NTE, thus making customer support more complex.

As BT offer a Digital Voice Adapter, basically a DECT-to-POTS interface https://www.bt.com/content/dam/bt/help/user-guides/D... - it is far easier to say 'plug your existing wired phones into the SH2 or into a Digital Voice Adapter if they are not in the same location' rather than cope with the myriad of differing fixed wiring installations. Any without an NTE5C would require an engineer visit to be swapped, and even if a VRI faceplate for the original NTE5 was available getting the customer to correctly identify and fit to avoid a visit would be problematic.

In reply to a post by threelegs:

I will make up a lead to go from hub to faceplate but hard wire to the phone extension connection and pull the incoming pair off the A/B terminals.

👍 don’t forget to have a drink afterwards

This entire thread assumes the subscriber is happy to use BTs Digital Voice Service. If they wish to port their number to another VoIP provider what then?

That’s not the question at hand from the OP. Nor indeed the point of the thread.

So if not why open up that up here and now?

In reply to a post by trolleybus:

This entire thread assumes the subscriber is happy to use BTs Digital Voice Service. If they wish to port their number to another VoIP provider what then?

Then they lose their broadband service.

You cannot port out the landline number of a bundled BT broadband+voice service without it triggering a cease of the broadband.

If someone isn't happy to use BT Digital Voice then they shouldn't take Voice from BT. There's nothing in their contract that states how the voice service is delivered so at any point BT can (and will) switch it to VOIP and there's nothing the customer can do about it.

Almost all new BT FTTP orders are now provisioned on Digital Voice with new BT FTTC orders now going the same way.
Existing BT customers with PSTN are being migrated to VOIP as quick as BT can keep up with Hubs and VOIP handsets.

He already knows that John. This is just a subtle troll…

In reply to a post by j0hn83:

[...]
If someone isn't happy to use BT Digital Voice then they shouldn't take Voice from BT. There's nothing in their contract that states how the voice service is delivered so at any point BT can (and will) switch it to VOIP and there's nothing the customer can do about it.

Almost all new BT FTTP orders are now provisioned on Digital Voice with new BT FTTC orders now going the same way.
Existing BT customers with PSTN are being migrated to VOIP as quick as BT can keep up with Hubs and VOIP handsets.

Reading various sources, BT have started migrating their existing FTTP customers from PSTN to Digital Voice.

But have BT started this migration with their existing FTTC customers yet?

In reply to a post by binary:

Reading various sources, BT have started migrating their existing FTTP customers from PSTN to Digital Voice.

But have BT started this migration with their existing FTTC customers yet?

Not yet I believe but it's only a matter of time.

Almost all BT FTTP installations are now Digital Voice.
Existing FTTP customers are being moved to Digital Voice.
Many new FTTC (VDSL2 & G.Fast) connections are now being provided with Digital Voice.
The next step would be moving existing FTTC users to Digital Voice.

BT appear to be well ahead of any PSTN deadlines and at the current rate could have everyone on VOIP by 2022/23.