A lie in other words.

I won’t stand for such scurrilous suggestions 🤣

You squire are a man of honour….but i really don’t want to do pistols at dawn 😂

Does an ONT qualify as customer equipment?

None of it makes any sense, unless they're DPD'ing him a new Smart Hub before midday.....

Is it a Nokia ONT ?

In reply to a post by Pheasant:

A lie in other words. Unless they haven’t replaced it and will do so before 12pm tomorrow

Why do i think it won't be sorted by tomorrow at 12pm

Takes about 30 seconds to disconnect the SC patch lead from a GPON SFP, pull it out, plug in a fresh SFP, clean the end of the fibre ferule and reconnect the patch.....miracles can happen, even with change control

Well, they are definitely doing something. Starting about 8pm the connection was up and down like a yoyo which I haven't seen before. I was monitoring it and as soon as it was up was starting very large download to saturate the connection as much as I can. It was dropping after 5-10 min and then back up after another 5-10. Then dropped for almost an hour and then came back and holding for over an hour now. But I have seen it holding for almost 2 hours before also overnight, so will have to wait and see in the morning...

In reply to a post by someuser08:

Well, they are definitely doing something. Starting about 8pm the connection was up and down like a yoyo which I haven't seen before. I was monitoring it and as soon as it was up was starting very large download to saturate the connection as much as I can. It was dropping after 5-10 min and then back up after another 5-10. Then dropped for almost an hour and then came back and holding for over an hour now. But I have seen it holding for almost 2 hours before also overnight, so will have to wait and see in the morning...

What's the LED sequence for the PON and LOS on the ONT when this is occurring?

The point was more that, the CP’s claim of it being a CA fault being highly unlikely …

Exchange equipment isn’t really customers end of things.