They've had almost 24 days....meh what's another 24 hours between friends

Exactly! 😀

Awaiting replacement parts. Seems to be a supply issue.

Great insight. Thank you. Is there any view on when spares (whatever they are - presumably Huawei optics or cards) will be available? I’m slightly surprised there is nothing in the cupboard so to speak, but there are of course other world and geo-politico and info security events in play as we all know. Slightly concerning how fragile the supply chain is.

It'd Nokia. I would guess all the current stock are with the build teams. The network isn't handed over to the inlife team until its RFS, and they have their own budgets and stock (or not)

Thanks again. Hopefully stock can be appropriated to get the OP back up and running asap.

In reply to a post by witchunt:

Awaiting replacement parts. Seems to be a supply issue.

Thank you. Good to know this. Shall I leave BT to their own devices as now that I know exactly how OR is looking at it? BT is still saying OR has requested to book an engineering visit...

Have you demanded a 4g solution from them yet? As this could run and run plus your compensation may stop at 30 days, you need to get that sorted.

In reply to a post by MHC:

Have you demanded a 4g solution from them yet? As this could run and run plus your compensation may stop at 30 days, you need to get that sorted.

Yes, after first 2 weeks I was sent a mini-hub, but WFH constantly is very suboptimal with that.

As for compensation - I thought they need to give 30 days notice before they can stop it (after the first 30), so effectively 60...

Not necessarily, they have to give 30 noitice and that could be on day 1. I have seen differing implementations of the requirements in different providers conditions.

The important point being you have some connectivity at their expense.