In reply to a post by witchunt:

No replacement sourced yet

SFP module or something bigger?

Bigger

So far it held overnight, which is surprising, considering repair hasn't happened yet. I wonder could they have swapped some existing hardware?..

And we are back to red... At least it was expected.

As witchunt has alluded to it being something “bigger” than just the pluggable optical module, then points to a card-level fault; either the GPON interface card or perhaps even a supervisor card in the OLT.

So apart from that downtime on Saturday, its been green for 1.5 days, not sure what to do with BT now... If I know that hardware still needs replacing, but it seem to be working for me - do I report it?

Have the closed the fault ticket with you?

The status was still in progress when I checked on Friday (awaiting appointment), but today it says problem was fixed on Saturday (and that I reported that it was fixed which I didn't). Its still opened, but just says was fixed on Saturday...

OK so they’ve kept it open for now. What was the longest period of uninterrupted operation you had previously?

Might be time now to get the permanent router in play and get BQM on the job…

Typical - as soon as I restructured my network back to fibre (still through SH2), the connection went down again...