Technicolor DGA4134NLK Bootloop?

I have my ONT and my router plugged in to it and the router keeps boot looping. It has been plugged in for a long time and my ISP is quite useless and can’t send another out. I’ll call once more tomorrow and see if i can get it sent out but does anyone know if i can do anything to fix it?

Have you done a full factory reset of the router?

Yes I have. It doesn’t work

In reply to a post by Ryan1506:

I have my ONT and my router plugged in to it and the router keeps boot looping. It has been plugged in for a long time and my ISP is quite useless and can’t send another out. I’ll call once more tomorrow and see if i can get it sent out but does anyone know if i can do anything to fix it?

Is the routers the property of your ISP?

Presumably ONT is stable - that is PON light is solid and LOS light is off + power light is steady?

Yes the ONT is stable and has been for a couple weeks now.

Yes it is from my ISP

In reply to a post by Ryan1506:

Yes it is from my ISP

Does the router do auto updates? if so something may have gone wrong with one possibly.

I don’t think it does. I haven’t actually used this router so i’m not sure what the issue with it is.

In reply to a post by Ryan1506:

I don’t think it does. I haven’t actually used this router so I'm not sure what the issue with it is.

Other than your ISP sending a replacement I don't know what other options you have if its in a continuous boot loop.