In reply to a post by dect:

In reply to a post by Iniltous:

Why , if the FTTP build was upto the curtilage of you property , is any further excavation in the public highway necessary ?, presumably once the network is at the boundary, all that remains is to provide the means to get the fibre cable from the curtilage to the house wall, and any excavation in your property doesn’t need council notice

Doesn't sound like there is a toby box on boundary so suspect its DIG all the way from footway box.

There is no Toby box on the boundary. The nearest Openreach chamber is in a neighbours garden a few doors down from us.

I haven't had an official updated from Sky yet but I have just checked https://www.roadworksscotland.org/ and can see that the work is scheduled between 22/03 and 23/03. Hopefully there are no more mistakes and they actually get it done this time.

Edited by ceepan (Fri 18-Mar-22 09:02:41)

In reply to a post by ceepan:

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

Interesting this post does not appear anywhere in flat mode for me and as I always view in flat mode only came to light when Iniltous reposted it as a quote.

Sounds like whoever it was in Openreach that updated the DB record for your property, royally stuffed it up.

At least they’re on the case now. Hope you get sorted in a timely manner.

In reply to a post by dect:

In reply to a post by ceepan:

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

Interesting this post does not appear anywhere in flat mode for me and as I always view in flat mode only came to light when Iniltous reposted it as a quote.

You replied to it last Thursday?

In reply to a post by Pheasant:

You replied to it last Thursday?

OK that now makes sense I was looking for 17th March rather than 17 Feb

In reply to a post by dect:

In reply to a post by Pheasant:

You replied to it last Thursday?

OK that now makes sense I was looking for 17th March rather than 17 Feb

Oops yes it was the 17th February.

In reply to a post by ceepan:

In reply to a post by dect:

In reply to a post by Iniltous:

Why , if the FTTP build was upto the curtilage of you property , is any further excavation in the public highway necessary ?, presumably once the network is at the boundary, all that remains is to provide the means to get the fibre cable from the curtilage to the house wall, and any excavation in your property doesn’t need council notice

Doesn't sound like there is a toby box on boundary so suspect its DIG all the way from footway box.

There is no Toby box on the boundary. The nearest Openreach chamber is in a neighbours garden a few doors down from us.

I haven't had an official updated from Sky yet but I have just checked https://www.roadworksscotland.org/ and can see that the work is scheduled between 22/03 and 23/03. Hopefully there are no more mistakes and they actually get it done this time.

I have just had a call from Sky to say that they still haven't had an update from Openreach. I informed them of the information on roadworksscotland and they are going to query this with Openreach.

Even though Sky kept chasing Openreach for an update and weren't given one, just that the work would be completed by 28th March, Openreach have appeared and are in the process of conducting the work. Hopefully no further issues arise.

In reply to a post by ceepan:

Even though Sky kept chasing Openreach for an update and weren't given one, just that the work would be completed by 28th March, Openreach have appeared and are in the process of conducting the work. Hopefully no further issues arise.

The work has now been completed and the fibre has been run to the outside of the house. I just need to wait for Sky to get confirmation of this before they can book an appointment to get the ONT installed. However no digging on the road was required. The guy today said that if the guys had actually read the documents correctly they should have seen that and completed the work rather than wasting time getting a work permit from the council that wasn't required.

There is no Toby box on the boundary. The nearest Openreach chamber is in a neighbours garden a few doors down from us.

To be fair, perhaps because the footway chamber was located where it was, the previous crew may have (mistakenly) thought a street permit of some sort to dig the footpath between your place and wherever the chamber was located was required. Anyway glad it’s sorted