And should be much cheaper than a single-mode SFP and fibre patch lead! I've not known Openreach to worry about faults on the ADVA boxes, though, so I doubt they'd pick up the change of SFP. We have a number of old circuits in our chassis, with fault lights on them - Openreach don't seem to bother about them! Which is a pain as I'd like the fault light to be on when there's actually a fault!

In reply to a post by Tazbo311:

The WAN side has a red light and they told me that it will become green when I configure which ever router I configure to work with it but then they won’t tell me any more than that.

That believe that is incorrect and the indicator on the ADVA NTE merely shows if the physical interface is operational, regardless of the state of the IP configuration.

If the ADVA is expecting an SFP rather than copper interface, the SFPs are the same type and connected with an appropriate fibre patch cable with crossover you may have to force the UDM port to gigabit under Devices > UDM Pro > Ports > Configure Interfaces and set WAN2 to 1Gbps FDX. If you hover over the representation of the port in the UI a pop-up should show various information including 'Status 1,000FDX', and if the SFP supports DOM/DDM additional information such as the SFP vendor, serial number, part number, revision, compliance (type of interface), supply voltage & current, temperature and most usefully output and input power of the optical ports.

Once the physical link is up, configure the WAN interface. If using the 'new' user interface under Settings > Internet you likely have to use 'Add Secondary Internet Connection' even though it is your only one, if using the 'old' / legacy user interface under Settings > Networks create a new WAN network for WAN2 (the SFP port). Then set the IPv4 connection type to Static IP, configure the IP address, subnet mask and gateway (labelled Router in the UI), if you have also been provided with a VLAN ID tick the box and enter the number.

In reply to a post by tdw42:

That believe that is incorrect and the indicator on the ADVA NTE merely shows if the physical interface is operational, regardless of the state of the IP configuration.

Correct; the Adva LEDs definitely indicate physical link status (including link loss forwarding, where the WAN/Network interface is down locally or remotely). IP config etc doesn’t play a part.

As others have said I think you have a multimode SFP in your Ubiquiti router, and the SFP in the NTE is single-mode.

You can ask Hyperoptic to get Openreach to change it to multimode presentation if you like (someone will come out and swap the SFP), or even to copper which turns the RJ45 port on.

Edited by jpm (Sat 30-Apr-22 21:34:43)

In reply to a post by jpm:

…or even to copper which turns the RJ45 port on.

Any idea what the Openreach SLA to action that would be?

That would definitely be *the* easiest and cheapest way to connect the boxes. However if it takes them 10 days to push the change to copper interface…hello Amazon….🤣

Hi,

Thanks for replying,

I spoke to Hyper today they said the LAN side on the ADVA box with a solid right light is active, so they think it is me using the wrong cable or SFP module. According to them it should be a Single Mode cable.

My friend had a adva box and a CISCO router from Talk Talk so not sure if that is different SFP modules and cables that I need. https://postimg.cc/Dmt4mYZh https://postimg.cc/rdmwfSmg https://postimg.cc/qzTBPfqN

So he disconnected what he could and gave me the orange wire and the SFP modules https://postimg.cc/v4PQxczn

I will take some more pics of the SFP modules so they are clearer. Thank you so much again.

I have a green light!

I purchased https://www.amazon.co.uk/gp/product/B01DBTDPX0/ref=p... and placed it into the top right https://postimg.cc/62BkQy1N

I also purchased https://www.amazon.co.uk/gp/product/B0932DRYLG/ref=p... which connects from the ADVA to the top right WAN port on the UDMP.

I entered the Static Setup IP settings that were given to me by my ISP pressed save but still no luck. The UDMP says no internet. I reset the ADVA

No worries. Have a read through the posts above again, so that you’re familiar with what to do, but effectively what you have now won’t work.

So you have three options to go forward…

1. Swap out the SFP in your Ubiquiti box for a single-mode SFP that matches the wavelength in the Adva box AND get a single-mode (yellow jacket) duplex LC patch lead to connect boxes. The orange lead and multimode SFP your friend have given you are no good.

2. Ask Hyperoptic to swap the SPF in the Adva to a multimode SFP.

3. Ask Hyperoptic to activate the 1000BaseT copper port on the Adva. Then use a standard RJ45 Cat5e patch lead to connect the boxes.

Edit: cross-posted with your second reply above. Excellent that you have physical link now. Well done. Now to get the router config. sorted.

Edited by Pheasant (Sun 01-May-22 19:31:46)

In reply to a post by Tazbo311:

I entered the Static Setup IP settings that were given to me by my ISP pressed save but still no luck. The UDMP says no internet. I reset the ADVA

You won’t need to reset the Adva, just leave it be.

On the other hand, as you are altering settings on your Ubiquiti box, you may need to reboot it after you have saved the settings.

Have you been given address details split out into LAN and WAN sections? Some ISPs address the WAN (the interface facing the ISP) side of the router (either one you supply, or the one they give you) using RFC 1918 addresses, and then route your public IP block to this address, so you can configure the public IP addresses on the 'LAN' side of the router.