Is it affecting your use of your connection?

Yep!
Less than idea voice calls / horrible gaming.

On multiple "Hey!Broadband" graphs. after 7/8PM.

Their support is a bit lacking.


This is in regards to me complaining about their single peer/odd ping variations,
this is after I mention the nightly packet loss on multiple graphs:

https://imgur.com/rbADDTq

It has taken over 3 months (Nearly 4?) to get to this point from my original query.

Edited by broo (Fri 03-Mar-23 20:31:46)

@nofappingway

Not sure if you're monitoring with a BQM, but have you noticed packet loss recently after the hours of 7~8PM?

No, I don't have those issues. Whilst I don't use BQM, I do use my own self-hosted monitoring that provides the same functionality (uptime-kuma). I just checked that and can see no issues other than the occasional spike.

Here's the last 24hrs:

I'd be happy to point it at your public IP if you'd like a second opinion for a short period of time.