In reply to a post by Pheasant:

If you have an issue with the conduct or attitude of the team from UFN, I'd suggest you contract their management and lodge a formal complaint.

I have tried to find the complaint system for UFN but so far I have not found one.

Zzoomm do have a complaint system but it seems to be restriced to zzoomm customers and has what looks like a "Premium Rate" phone number for zzoomm customers to contact them on.

I am not aware of any Openreach Wayleave but even if there was a Openreach Wayleave is for Openreach Equipment on private land: Therefore, the "they can do what they want view seems flawed", as I would suspect it is limited to Openreach Equipment and not so they can sub-let access to anyone who pays them a fee. - What if 10 new Fibre Companies paid Openreach for PIA access to their ducts and this needed much larger ducts for capacity?

From Googling: It seems that zzoomm insist upopen ended zzoomm wayleaves when/if people sign up with them so I will not be signing up zzoomm unless that can be modified so this zzoomm wiring would just be for third parties.

Some years ago, when in South Manchester; I signed up with Nynex who had a similar Open Ended Wayleave but I modified both parts of that wayleave/contract so that I restriced what Nynex could do with wiring on my property being limited wiring just to my property and so I could remove it if I cancelled their service.

It seems that the zzoomm wayleaves let zzoomm do whatever zzoomm want to;

https://www.pistonheads.com/gassing/topic.asp?h=0&f=...

The way that this Fibre Rollout has been set up is [censored] and unfortunately that is down to our goverment who instead if setting up an excellent National Grid for broadband cabling that all providers could use they can all fit their own cabling all over the place. (eg. When you change your electric supplier you do not get new electric cabling to the house).

Regards,
Fido

In reply to a post by Fido:

The way that this Fibre Rollout has been set up is [censored] and unfortunately that is down to our goverment who instead if setting up an excellent National Grid for broadband cabling that all providers could use they can all fit their own cabling all over the place. (eg. When you change your electric supplier you do not get new electric cabling to the house).

Surely you know that you're not comparing apples with apples Fido, if not then I have over estimated you.

Edit: You need to go away and look into the missing wayleave and if necessary contact BT/Openreach wayleave department as its your land and they should have an agreement with you to install any equipment on it that is used to serve other properties.

Edited by deleted (Thu 09-Mar-23 16:46:54)

In reply to a post by Fido:

I am not aware of any Openreach Wayleave but even if there was a Openreach Wayleave is for Openreach Equipment on private land: Therefore, the "they can do what they want view seems flawed", as I would suspect it is limited to Openreach Equipment and not so they can sub-let access to anyone who pays them a fee. - What if 10 new Fibre Companies paid Openreach for PIA access to their ducts and this needed much larger ducts for capacity?

I would be surprised if any wayleave was limited to who could access their kit.

Every Openreach wayleave I've seen (a few dozen at least) has never had any mention of it being limited to Openreach employees.

Openreach uses dozens of subcontractors who have access to all their network including those parts covered by wayleaves.
Many of these subcontractors work on behalf of many companies. Kelly Communications contractors work for Openreach, Virgin, CityFibre etc.
It wouldn't surprise me if Openreach had some contracts with UFN.

They are accessing Openreach's ducts and chambers. That's what any wayleave should cover.
There's a lot more than 10 companies using PIA from Openreach. I know areas with Openreach fibre + 3 Alt-Nets fibre in the same Openreach ducts.
They pay for PIA to avoid some of the hassle of needing so many wayleaves.

The same should apply for anyone with an Openreach telegraph pole in their garden/on their land. Other companies can pay Openreach for PIA access and put their kit on the pole without needing an additional wayleave.
As long as it's in the chamber or on the pole it should be covered already.

It's a different story for drop wires, CSP's, etc.
Openreach having a wayleave to install to a home or an MDU doesn't mean anyone else can.
Anything that needs additional kit outwith the chamber/pole/ducts (that the existing wayleave covers) might need another wayleave.

Edited by j0hn83 (Fri 10-Mar-23 00:21:01)

Our friend has the large National Grid pylons and certainly got enough per year for a family of 4 holiday abroad.

You seem to have a bee in your bonnet. Is this more about the contractors not introducing themselves? The chamber must have been on the land for a while.

In reply to a post by broadband66:

You seem to have a bee in your bonnet. Is this more about the contractors not introducing themselves? The chamber must have been on the land for a while.

This did start off with contractors, with a bad attitude, working in the duct and telling us that it was nothing to do with us.

However, the more I have looked into it the less that I have liked the potential implications, (of others, other than Openreach or Openreach Contractors/Sub-contractors who were working in the duct to access Openreach Cabling/Equipment), rather than others working in the duct just to fit their own new cabling and/or new equipment not to supply a service to our property or cabling/equipment for use by Openreach for the Openreach Network but new cabling/equipment intended for persons unknown from a company that I have no contract with.

Here is a link to Openreach that implys that Openreach Wayleaves are for Openreach Equipment;

https://www.openreach.com/help-and-support/obtaining...

I can understand you being annoyed with them not telling you that they are going to do some work on your land/property, but did they do any harm, or damage? I don't think openreach have a choice about allowing other providers to use their ducts.

The contractors may have been rude, but it also depends on how you spoke to them, remember they are contractors, they are doing what they have been contracted to do.

In reply to a post by Fido:

Here is a link to Openreach that implys that Openreach Wayleaves are for Openreach Equipment;

https://www.openreach.com/help-and-support/obtaining...

Wayleaves are for the ducting, chambers and poles, not what's within them.

I've seen a few instances of people being unaware of the legality of a utility companies kit on their land.
Most of the time there is already a wayleave in place or 1 isn't required. If it's an ex council house and the kit was installed while it was owned by the council then there can be a historic agreement in place covering it.
Many people are also unaware that they have a service strip at the edge of their garden next to the public footpath where utilities are free to install kit.

If you believe there is Openreach infrastructure on your property that serves more than just you and that there isn't such a wayleave in effect then you may wish to fill out this form to correct that.
https://www.openreach.co.uk/orpgwayleaves/loadWaylea...

In reply to a post by j0hn83:

Wayleaves are for the ducting, chambers and poles, not what's within them.

Out of interest what happens with DIG cables as they are neither in ducting, chambers or on poles, do they need a wayleave if they are also serving others?

In reply to a post by dect:

In reply to a post by Fido:

The way that this Fibre Rollout has been set up is [censored] and unfortunately that is down to our goverment who instead if setting up an excellent National Grid for broadband cabling that all providers could use they can all fit their own cabling all over the place. (eg. When you change your electric supplier you do not get new electric cabling to the house).

Surely you know that you're not comparing apples with apples Fido, if not then I have over estimated you.

Edit: You need to go away and look into the missing wayleave and if necessary contact BT/Openreach wayleave department as its your land and they should have an agreement with you to install any equipment on it that is used to serve other properties.

I would also check with the Land Registry where the boundaries of the property are. It's amazing how many people think something is on their land and it turns out to be outside the property boundaries.