I don't really get the advantage for OR in making an 'Sky' FTTP installation a two stage event ! OR do the outdoor bit, Sky do the indoor bit, has to be on (at least) different half days, and with OR going first. Seems like a lot of admin for a procedure that if split in two can go wrong !

Why not give Sky the same 'authority' (and therefore training) as Kelly or Quinn ?

I think the idea is that you split the jobs up into outside/inside jobs so that when Sky turn up to fit the ONT they can also do internal cabling to your Sky box, set up repeaters, whatever other services they sell. Rather than having Openreach come in to fit the ONT and then Sky come on another appointment to do the internal bits.

At a guess Sky don't want the hassle of having to do training and risk assessments for work out in the Openreach network, and don't want to be responsible for getting the light to the customer premises. They want Openreach to do external work without a customer needing to be home, and then they do the rest - I guess it's a bit like how labour is divided on new builds with FTTP.

From what I have heard from the few people I know that have had Openreach FTTP, Openreach prefers not to take the fibre too far into the house and seems to get ratty if you want to put the ONT on a wall that is not part of the outside wall. Also complains if the socket is not a fixed socket, but an extension, no idea why after all as long as the thing has electric, what is the difference?

They mucked up at my brother's place, they put the splice box on a wall outside where a door would catch it when ever it was opened. That was why it had to be moved.

Not saying Zzoomm don't muck up they certainly do, but at least they don't complain about the placing of the ONT.
If I went for FTTP, I would want the ONT where my router is now, it would not be along run, depending where the fibre comes into the wall.

In reply to a post by jpm:

I think the idea is that you split the jobs up into outside/inside jobs so that when Sky turn up to fit the ONT they can also do internal cabling to your Sky box, set up repeaters, whatever other services they sell. Rather than having Openreach come in to fit the ONT and then Sky come on another appointment to do the internal bits.

At a guess Sky don't want the hassle of having to do training and risk assessments for work out in the Openreach network, and don't want to be responsible for getting the light to the customer premises. They want Openreach to do external work without a customer needing to be home, and then they do the rest - I guess it's a bit like how labour is divided on new builds with FTTP.

Is it only Sky that does it this way?

This is one of the things I mean when I say hassle with having FTTP installed for little or no gain.

When my time comes, I'd really like the CSP to be on the inside gable end wall of my (fully boarded, and lit, and accessed by a proper loft ladder) loft. Then run the internal fibre through a hole into the ceiling of my 'comms cupboard'.

I might be lucky and get someone willing and flexible on the day, or I might not !

I have a white internal CSP in my equipment room where my ONT is also located. There was no hassle and no fuss with the Openreach engineer on the day, he was fantastic. He really didn't want to leave after the job 🤣

+1

In reply to a post by dect:

I have a white internal CSP in my equipment room where my ONT is also located. There was no hassle and no fuss with the Openreach engineer on the day, he was fantastic. He really didn't want to leave after the job 🤣

That's encouraging. The fact he had an 'indoors' CSP in his van is a sign of hope !
Though I would have no objection to the grey 'outdoors' one, fixed inside the loft anyway

I'm sure when people first got copper phone lines installed into their houses there were some people who did a bit more work or engaged a bit more with the man who showed up from Post Office Telephones and got their line installed where they wanted it. You post on this forum so you have access to all the knowledge required to have a successful install performed to your own specifications - if the engineer who shows up doesn't want to install according to the description of a standard install then insist your ISP send someone who will. The requirement to not throw the ONT onto an extension lead is a sensible one, but again if you want to avoid a conflict over it you can just promise that you have an electrician coming out to install a socket, the Openreach engineer isn't going to fight you over it.

In reply to a post by broadbandjockey:

That's encouraging. The fact he had an 'indoors' CSP in his van is a sign of hope !

Not exactly, but it was sourced.