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Standard User ian72
(eat-sleep-adslguide) Fri 28-Jul-23 09:13:59
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Re: EE Smart Hub Issue


[re: AF2] [link to this post]
 
Change the wifi password temporarily and unplug all device directly wired and test again and report back the results.
Standard User deleted
(deleted) Fri 28-Jul-23 09:22:26
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Re: EE Smart Hub Issue


[re: ian72] [link to this post]
 
In reply to a post by ian72:
Change the wifi password temporarily and unplug all device directly wired and test again and report back the results.
Isn't this a different way of wording what Zarjaz suggested, which was rebuffed by the OP.
Standard User AF2
(newbie) Sat 29-Jul-23 09:28:49
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Re: EE Smart Hub Issue


[re: deleted] [link to this post]
 
Oppo is short for Operative.


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Standard User jchamier
(eat-sleep-adslguide) Sat 29-Jul-23 09:31:32
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Re: EE Smart Hub Issue


[re: AF2] [link to this post]
 
In reply to a post by AF2:
Oppo is short for Operative.


Telephone people in call centres are typically called "agents" rather than operatives.
On an internet forum it usually means this phone manufacturer: https://www.oppo.com/en/

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Standard User deleted
(deleted) Sat 29-Jul-23 09:35:04
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Re: EE Smart Hub Issue


[re: AF2] [link to this post]
 
In reply to a post by AF2:
Oppo is short for Operative.
It did confused me as I was thinking of the mobile brand, when talking slang 'oppo' usually means your mate/work colleague, I have never heard it mean operative so I will consider that in the future.

Edited by deleted (Sat 29-Jul-23 09:38:24)

Standard User billford
(elder) Sat 29-Jul-23 09:40:23
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Re: EE Smart Hub Issue


[re: AF2] [link to this post]
 
I've always taken it as slang for opposite number (Etymology 1), ie someone in another organisation who does roughly the same job as yourself, but it's meaning seems to be flexible!
Standard User AF2
(newbie) Sat 29-Jul-23 09:41:51
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Re: EE Smart Hub Issue


[re: deleted] [link to this post]
 
What I don't understand is how changing the hub name and password can halve the speed on all connected devices.
Standard User deleted
(deleted) Sat 29-Jul-23 09:51:15
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Re: EE Smart Hub Issue


[re: AF2] [link to this post]
 
In reply to a post by AF2:
What I don't understand is how changing the hub name and password can halve the speed on all connected devices.
It has already been said, if you have a data hungry device connected via wireless and you rename the routers SSID then that data hungry device is not saturating your broadband connection as its not connected to your router, once the routers SSID is renamed back to the old SSID name the data hungry device reconnects to the router and the broadband connection is saturated again limiting broadband speed for all devices connected to the router.

Zarjaz (and Ian72) did try to explain and get to the bottom of this.

Edit: added more clarity

Edited by deleted (Sat 29-Jul-23 10:36:03)

Standard User Taras
(eat-sleep-adslguide) Sat 29-Jul-23 13:30:58
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Re: EE Smart Hub Issue


[re: deleted] [link to this post]
 
Ian and Zarjaz are both correct in what they are suggesting.

This is what i'd do.

Firstly turn off wifi

Do a speed test via a wired connection (in this case the laptop - hopefully it has a ethernet port).

then as suggested turn off the other wireless devices and enable the wifi on the hub again and test in sequence

so

turn off all wireless devices or their connection to the hub

laptop tested via network cable, then turn on the wireless on the laptop - and test again.

turn off laptop wireless and test the android device - etc etc


you can speed it up by doing the 50/50, 25/25 halving rule - so turn off half the devices...and test.

Personally i'd test the laptop and phones the first
Standard User ian72
(eat-sleep-adslguide) Mon 31-Jul-23 09:18:29
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Re: EE Smart Hub Issue


[re: Taras] [link to this post]
 
I have another alternative in mind for why this may have happened but until we get the tests suggested it is just shooting in the dark. Normal test routine is to test with the absolute minimum possible running to ensure that you have ruled out everything in your control. Hopefully the OP will do the tests for us so we can move to the next stage of fault diagnosis.
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