Good luck with your efforts but this isn't a "database issue" in the sense that it would be if other properties served off your CBT could get FTTP and you can't - it looks like the school is a few hundred metres from you for a start.

In reply to a post by jpm:

it looks like the school is a few hundred metres from you for a start.

Oh, so could the fibre "line" be live, while the CBT isn't?

To be clear, the fibre that runs past my house is between the exchange and the school not the other way round (e.g., that it gets the the school first, and I'm just on some extension).

Your CBT is not on the same fibre as the school. Might be the same cable but their fibre core is just for them.

Have to wait until Openreach release the area: not done yet else people would be able to order.

Alternatively for a similar service to the one the school has about £300 a month for gigabit and it'll be delivered to you.