That's what BTw wanted this way

In reply to a post by choppersrock:

Be interesting to see how it compares price wise given my 2gb/2gb is
£49 pcm from you fibre.

That is good, £64.95 for 2Gb/s from Zzoomm, both ways, £54.95 for the first 12 months. 1gb/s is £40 more or less, a tenner less for 12 months.
knowing Openreach they will charge a fair bit and then ISPs using the network will have to charge more. BT/EE will just charge more because they think they are worth paying more for.

Can get 8gb/8gb for £99 pcm too.

(My underlining):

In reply to a post by zyborg47:

Knowing Openreach they will charge a fair bit and then ISPs using the network will have to charge more. BT/EE will just charge more because they think they are worth paying more for.

I think that's not quite right . They just charge retail consumers more because most people over 60 have never known anything else but BT or VM and they also remember the poor performance of whichever cable provider was in their area and bought by VM.

They don't know how to switch their landline and too scared of it all going wrong if they try that they don't even look into it.

Having said that just amongst such of those that I know, all have got in a mess if they had a BT mobile and were persuaded at contract end to move it to EE. The sort of sales talk being "It will be easy. We do it all internally. If you also take our offer of a new iPhone all you do when it arrives is turn it and your old one on and put them close together and mobile number, contacts and messages will be transferred ".

Untrue of course. It comes with an EE SIM that has to be inserted, which in the past they usually had done in a shop; their eyesight can fail to detect the pin-hole to open the slot; a new direct debit needs setting up and the the user only finds out when EE tell them their bill hasn't been paid.

The only contact they have at that point is the mobile helpline and the EE staff on that haven't a clue. (Or at least earlier in the year they didn't). They may even say they have set up the D/D again so just pay it this month and next month it will be fine. Except of course, it isn't.

All they were doing was setting it up on their own system with the customer name and bank details obtained from BT. But with EE as the debitter. Which their system had done automatically in the first place. Fail!

As I had to explain in more that one case, only the bank account holder can set up a D/D unless EE have obtained a suitable authorisation from the customer.

Ultimately, with the first case I dealt with, the mobile service was stopped after the "Help" people failed for a third time so the Fraud department took over. I explained what was going on to them, service was reinstated, and my friend was given the EE bank details so she could set up the D/D at her bank.

With the later ones I was able to forestall the D/D problem arising.

Why would you need live stats for 2Gbps/2Gbps. You don't need it. Only for FTTC and G.fast

The stats don't work anymore. I was using it when my fibre was faulty. Needed it to show yf as had a speed issue which they couldn't see as I use my own router etc. The only thing that works on there now is the tbm.. must get round to updating my sig!

Edited by choppersrock (Mon 19-Aug-24 18:36:49)

Fair enough. As I know FTTP don't work with any router, modem or dslstats for full stats! lol

Edited by adslmax (Mon 19-Aug-24 18:39:41)

In reply to a post by choppersrock:

Can get 8gb/8gb for £99 pcm too.

8Gb/s or 8GB/s?

8Gbps

In reply to a post by pluralist:

I think that's not quite right . They just charge retail consumers more because most people over 60 have never known anything else but BT or VM and they also remember the poor performance of whichever cable provider was in their area and bought by VM.

They don't know how to switch their landline and too scared of it all going wrong if they try that they don't even look into it.

I don't know about VM because we don't have VM here and until Zzoomm came here the thought of another network operating here was not in many people's mind. Most people did not think we would have fibre for years. Myself and others say that the reason Openreach started to build their fibre network so quickly here was because of Zzoomm. There were a couple of roads that had Openreach fibre before Zzoomm came here, but that was it and why those roads I don't know.

i am still surprised that Zzoomm came here.

As for people being too scared to switch, it is not just over 60s, but you are right it is normally the older ones.
I am going to admit, I was well, not scared as such, after all I did drop the Openreach network and went onto a wireless broadband service a few years ago.
My problem was that I was worried the same thing would happen that happened when I jumped ship before, also a bit worried about the CEO of Zzoomm, after all he was the CEO of another broadband service and flogged it. Did not want it to get gobbled up by something like Talk Talk
Also, as I have said before, I did not need the higher speed, 36Mb/s was and still is fine for me.
I only changed because Plusnet would not give me a decent offer on FTTC and was pushing me to FTTP. So I thought if I have to go to FTTP then I may as well go for a better network.

I changed to the wireless network all those years ago because 10Mb/s was a lot better than 2.5 if I was lucky.

Having said that just amongst such of those that I know, all have got in a mess if they had a BT mobile and were persuaded at contract end to move it to EE. The sort of sales talk being "It will be easy. We do it all internally. If you also take our offer of a new iPhone all you do when it arrives is turn it and your old one on and put them close together and mobile number, contacts and messages will be transferred ".

Untrue of course. It comes with an EE SIM that has to be inserted, which in the past they usually had done in a shop; their eyesight can fail to detect the pin-hole to open the slot; a new direct debit needs setting up and the the user only finds out when EE tell them their bill hasn't been paid.

The only contact they have at that point is the mobile helpline and the EE staff on that haven't a clue. (Or at least earlier in the year they didn't). They may even say they have set up the D/D again so just pay it this month and next month it will be fine. Except of course, it isn't.

All they were doing was setting it up on their own system with the customer name and bank details obtained from BT. But with EE as the debitter. Which their system had done automatically in the first place. Fail!

As I had to explain in more that one case, only the bank account holder can set up a D/D unless EE have obtained a suitable authorisation from the customer.

Ultimately, with the first case I dealt with, the mobile service was stopped after the "Help" people failed for a third time so the Fraud department took over. I explained what was going on to them, service was reinstated, and my friend was given the EE bank details so she could set up the D/D at her bank.

With the later ones I was able to forestall the D/D problem arising.

I can see where that can be a problem.

One of my brothers have been using Vodafone Sim only for about 4 years now and was paying a fair bit, ok £20 a month, but paying for a load of data he is not using, so I got him a get a Smarty sim which is £6 and have more than enough data for him, and he uses voice a lot, so unlimited voice is great for him.
He is older than me and him and technology is not a thing, but we managed to get it working fine. Next is to get him off Talk Talk broadband, which Octopus put him onto when they got rid of the Shell broadband customers. I would like to put him on Zzoomm, but I don't think he will go for that, sadly.

Now my other brother who is still, in his late 60's like tech and before his wife passed away she had FTTP instead, shame it was BT, but she wanted to keep the emails. But he mucks about with analogue synths panels and audrinos.

So not all order people are scared.