In reply to a post by Taras:

set a deadline, then contact bt, if that fails then its head office time.

That path works as well.

This must have been the service which was enacted at one of our houses, similar situation, a vulnerable person who could not get on with a Duro etc.
The contract there was the 700mins, IIRC swapped seamlessly with no contract changes.
Was only on that for a month or so as situation changed and we had FTTP installed for with a Vodafone 150/30 contract for workshop and 'digital voice' for the 'resident'.

Edited by burble (Sun 01-Feb-26 13:31:41)

if BMs MiL was staying there longer - then voda plus 300 minutes a month would work out okish and no need for new phone's etc. As BM said a mobile would work well if his Mil would be ok with it - but she doesn't .

Thanks everyone,

I'll pass info onto the daughters and suggest we wait to see if price rises appear or movement before Easter.

In reply to a post by BarkingMad:

If only MiL could get along with a mobile. We could just then more to VOIP and re-direct incoming calls to the mobile.

You could get a GSM gateway with FXS port and plug into the existing DECT base so it appear so different to your MiL. There are apparently companies offering landline number ports to SIMs, but no idea how good or bad they are.

Perhaps one of the neighbours can provide a network cable to which the HT801V2 could be connected?

If you have line of sight from the daughters you could extend their LAN with a couple of Ubiquiti airMAX NanoStation 5AC Loco to provide connectivity for an ATA.

In reply to a post by BarkingMad:

If only MiL could get along with a mobile.

Is it worth considering one of these?

In reference to www.amazon.co.uk/Opis-PushMeFon-Mobile-4G-Dementia-PMF-Dark-Blue/dp...:

Retro Mobile Phone as a simple GSM desk phone

The MiL was migrated to "Home Phone Standard" (according to BT account on their website) yesterday. Everything done at the exchange. The account on the BT website is a bit of a mess but that's another story.

Things to note/check:
1) Check CLI is being received for incoming calls. Sometimes it doesn't
2) When dialling, prefix local numbers with the area code
3) BT DV comes with voicemail essential. This cannot be disabled through the website. Suggest increasing to the longest duration possible, and this would allow a local answerphone to kick in and/or the MiL to move to the phone to answer it.

As I posted earlier we had the same or similar, I think it was one of the first to switch, so things may have been 'tweeked'.
Whilst the advice leter said full area code was needed, we could phone local numbers without area code, this might have been because fibre exchange was the same as copper. I don't recall anything said about answering, but Panny answer machine always kicked in as expected