This must have been the service which was enacted at one of our houses, similar situation, a vulnerable person who could not get on with a Duro etc.
The contract there was the 700mins, IIRC swapped seamlessly with no contract changes.
Was only on that for a month or so as situation changed and we had FTTP installed for with a Vodafone 150/30 contract for workshop and 'digital voice' for the 'resident'.
Edited by burble (Sun 01-Feb-26 13:31:41)