But at this point Dent9 can't even order fttp.

I would at this point, ask your isp for their response. Then use the form below

https://www.openreach.com/forms/fibre-broadband-avai...

and ask their plans for your parents premises. You should get a reply and then reply that yes there is a long distance, to the premise and you are willing pay for the ducting then explain your isp's response.

you may need to escalate at after that.

In reply to a post by Taras:

But at this point Dent9 can't even order fttp.

Yes, I appreciate that. He also has no recourse to speak with Openreach either, as there is no Open order with a CP.

Catch 22 for sure

So was a quote rather than a bill.

A quote you have a choice, a bill is usually to pay

In reply to a post by Zarjaz:

In reply to a post by Taras:

But at this point Dent9 can't even order fttp.

Yes, I appreciate that. He also has no recourse to speak with Openreach either, as there is no Open order with a CP.

Catch 22 for sure

Oh true, and the problem is that its a double catch 22 as many isps won't entertain doing anything at this stage as the database says no. Thats why i said dent9 should talk to his isp regardless to be able to say to OR; "look my isp isn't helping "

In reply to a post by Taras:

Oh true, and the problem is that its a double catch 22 as many isps won't entertain doing anything at this stage as the database says no. Thats why i said dent9 should talk to his isp regardless to be able to say to OR; "look my isp isn't helping "

We know of a man at the top who accepts emails who may be prepared to listen to a customer willing to do the work and also help OR turn off more copper

@DantD9 check for PM.

When I built my own house Openreach gave me all the ducting and draw rope free to put in myself ready for them to pull the service in.