The router is still Orange's property, we only 'rent/borrow' them and have to send them back if we leave or have another sent to us for whatever reason.
I have received this morning another DGN1000 router to see if it helps sort out my speed issues (doubtful it will but I'll try anything at mo). I've been sent a letter with the new one to say that if I don't send my original one back straight away, I'll be charged £50 for it.
Scrap the above. I rang Orange CS as they didn't include a pre paid returns bag like they usually do. Cust Services have told me that the letter is wrong. They no longer request the Netgear DGN1000 routers back, but they do with other models (I presume the Liveboxes?)
Hi, thanks for info clarifying the Orange Netgear router ownership, it sounds great a FREE gift from Orange. I upgraded my Orange Netgear DGN1000 router April 2011 to firmware Version V1.1.00.41 and everything works okay. I would advise you do the same, it has many bug fixes and may improve your connection.
I note within the router under [Router Status] it now has�
Router Firmware Version V1.1.00.41_ww
Modem ADSL Firmware Version 3.4.4.0.0.1
http://support.netgear.com/app/answers/detail/a_id/1...