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Administrator MrSaffron
(staff) Wed 12-Sep-12 19:31:50
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Re: Speed question


[re: 4M2] [link to this post] 		 
If its WBC all manner of odd sync steps are possible

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User 4M2
(fountain of knowledge) Wed 12-Sep-12 19:34:36
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Re: Speed question


[re: MrSaffron] [link to this post] 		 
In reply to a post by MrSaffron:
If its WBC all manner of odd sync steps are possible


Oh! Right smile
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 12-Sep-12 23:08:07
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Re: Speed question


[re: 4M2] [link to this post] 		 
In reply to a post by 4M2:
...but a 3068Kbps downstream sync?
With a 3.8 dB NM?

We've seen similar but with a 15 or 18 dB NM!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


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Standard User deleted
(deleted) Sat 15-Sep-12 16:53:51
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Re: Speed question


[re: XRaySpeX] [link to this post] 		 
I'm back! Had one disconnect since my last post and it immediately reconnected at exactly the same speed, current stats are:

Text
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23
45
6
Broadband Type: ADSL
Broadband State:  ConnectedInternet State:  Connected
Time Connected:  1 day 17:08:04Downstream Rate:  3070kbps
Upstream Rate:  444kbps

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
24
Line Status     ---     SHOWTIME
Link Type       ---     Interleaved PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 Data Rate Information:
Stream Type     Actual Data RateUpstream        444 (Kbps.)
Downstream      3070 (Kbps.) 
Defect/Failure Indication:Operation Data         Upstream         Downstream
Noise Margin            17.5 dB         7.3 dBLine Attenuation        20.1 dB         33.5 dB
 Indicator Name           Near End Indicator     Far End Indicator
Output Power                         10.1 dBm   0.0 dBmFast Path FEC Correction                 NA     NA
Interleaved Path FEC Correction  3736694836     0Fast Path CRC Error                     NA      NA
Interleaved Path CRC Error              82      1Loss of Signal Defect                   2       0
Fast Path HEC Error STR                 NA      NAInterleaved Path HEC Error              329     0
Error Seconds                          2516     5


Over the past couple of days the line attenuation has remained the same and noise margin has varied by no more than 2dB.

Is it time to start trying to talk to Orange? If so what should i say?

EDIT: I also tried setting the modem mode to ADSL2 through one of the hidden router pages but that resulted in the same connection speed.

Edited by deleted (Sat 15-Sep-12 23:29:26)
Administrator MrSaffron
(staff) Sat 15-Sep-12 19:35:00
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Re: Speed question


[re: deleted] [link to this post] 		 
Yes talk to Orange. Automatic system has probably been overriden by them at some point.

You need to point out that the line is under 3km long and only syncing at 3Meg when using the test socket, and appears to be a fixed speed profile. Can they alter the banded profile to allow a higher profile, or let the DLM system free-run and find its own sweet point.

Oddly Orange lines suffer this problem more than any other provider, suggesting there is someone on their team who thinks slow syncs are a good thing, and why they often show up with slower speeds on Ofcom testing

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sat 15-Sep-12 20:26:22
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Re: Speed question


[re: MrSaffron] [link to this post] 		 
I just got off the phone with them, and after having to reset my router to defaults (so glad you can backup config) the lady said she would place a 'reset' on my line that will take 24-48 hours from Monday. So i guess we'll see what happens.

Thanks for your help.
Standard User deleted
(deleted) Tue 18-Sep-12 13:58:19
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Re: Speed question


[re: deleted] [link to this post] 		 
It looks like my upload speeds have been improved, unfortunately nothing has been done to my download speeds. BT speed tester says my IP profile is 2.7 Mbps. Current stats:

Connected for: 07:21:28
Text
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23

Line Status     ---     SHOWTIME
Link Type       ---     Interleaved PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)

Text
1
23
45
67
8
Stream Type     Actual Data Rate
Upstream        809 (Kbps.)Downstream      3068 (Kbps.)
 Defect/Failure Indication:
Operation Data          Upstream        DownstreamNoise Margin             7.3 dB          11.2 dB
Line Attenuation        20.4 dB         34.0 dB

Text
1
23
45
67
89
10
Indicator Name                 Near End Indicator       Far End Indicator
Output Power                          10.1 dBm  0.0 dBmFast Path FEC Correction                NA      NA
Interleaved Path FEC Correction         19502   75Fast Path CRC Error                     NA      NA
Interleaved Path CRC Error              24      0Loss of Signal Defect                   3       0
Fast Path HEC Error STR                  NA     NAInterleaved Path HEC Error               43     0
Error Seconds                           118     0


EDIT: Requested info added.

Edited by deleted (Tue 18-Sep-12 15:10:09)
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 18-Sep-12 14:17:38
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Re: Speed question


[re: deleted] [link to this post] 		 
Please show these lines as well:
Text
1
23
45
67
89
1011
1213
1415
16
Line Status     ---     SHOWTIME
Link Type       ---     Interleaved PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 ...
 Indicator Name           Near End Indicator     Far End Indicator
Output Power                         10.1 dBm   0.0 dBmFast Path FEC Correction                 NA     NA
Interleaved Path FEC Correction  3736694836     0Fast Path CRC Error                     NA      NA
Interleaved Path CRC Error              82      1Loss of Signal Defect                   2       0
Fast Path HEC Error STR                 NA      NAInterleaved Path HEC Error              329     0
Error Seconds                          2516     5


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User 4M2
(fountain of knowledge) Tue 18-Sep-12 14:43:21
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Re: Speed question


[re: XRaySpeX] [link to this post] 		 
Looks like all that Orange have done is uncap the upstream sync - yet downstream sync is about the same although the downstream SNRM is larger.
Standard User deleted
(deleted) Tue 18-Sep-12 15:11:24
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Re: Speed question


[re: 4M2] [link to this post] 		 
In reply to a post by 4M2:
Looks like all that Orange have done is uncap the upstream sync - yet downstream sync is about the same although the downstream SNRM is larger.

Is the SNRM being larger better?

(Extra info. added to my previous post)
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