Unplug, as in the ethernet cable or the power?

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/...
http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/...

You aren't the only one. I have the older model so might not affect me. Solution seems to be to ensure the Sure Signal is a few metres from the wifi router, at a guess the wifi antennas are picking up the signal and getting swamped, even though the frequencies should be being ignored by the wireless router

In theory a device using 2.1GHz should not be messing up with a 2.4GHz service

Then the Vodaphone Sure Signal box is the culprit and must be dragging power from the BrightBox

That explains it then.
I moved it as far away as the wire will allow, and now signal fluctuates between 3 or 4 /4 bars (stays mostly on 3 bars). Definitely still some interference but it is an improvement.

I'm guessing there is no simple work around for this issue? To be honest it has significantly improved so it's not as much of a problem as it was before.

Thanks.

I just unplugged the Sure Signal again and the full 4 bars hasn't been restored. It appears the Sure Signal does incapacitate the router to some extent, but the router still isn't providing full strength signal.
The Bright Box is located 2 rooms away on the same floor (not near walls or other electronic devices). How can a router that claims to have a distance of 250 metres not provide full signal to a room not very far away?

Thanks

Edited by deleted (Tue 18-Dec-12 01:11:44)

In reply to a post by soziblewuup:

The Bright Box is located 2 rooms away on the same floor (not near walls or other electronic devices). How can a router that claims to have a distance of 250 metres not provide full signal to a room not very far away?

250m is based on an open field with no interference from neighbours and no buildings or walls. It's line of sight in the open.

2 rooms away suggests at-least 2 walls. Walls are not good for wireless range. Generally 4 / 5 walls is the limit for wireless range.
You can be 2m away from the router but if there's a really thick concrete wall in-between there will likely be no signal.

Conversely you can be 100m away. With no walls it would be fine.

Add ontop of this wireless interference. The Belkin router may have used a channel that your next door neighbour is not using.

The brightbox might now be using a channel that the next door neighbours using.

With the brightbox there's now that extra level of interference to combat.

Add ontop of this the fact that cordless landlines, microwaves, baby monitors, cordless doorbells, cordless burgular alarms, wireless TV senders and many more also generally use 2.4Ghz.

Even more interference.

Now add ontop of that bluetooth interference from wireless keyboards, mouses, iPhones, mobiles, laptops, macbooks, iPads. Also on 2.4ghz.

It's very easy to see how this 250m very easily diminishes into nowhere near that level.

I would say. In the same room expect full signal.
1 wall I would still expect full signal. Perhaps 1 bar less if the walls thick.
2 walls I would expect between half and full signal.
3 / 4 walls I would expect to see a significant drop in performance. Anywhere between lowest and medium signal. I would also start seeing Youtube HD etc to start struggling. Mobile devices would probably start dropping out / not finding the signal.
5 walls I would expect almost terrible connection. Perhaps no streaming possible. Regular drop outs on all devices.

This is my general experience.

Floors are easier to penetrate than walls generally.
The reason for wifi troubles is generally down to interference from so many other devices. You're not just contending with other routers but also nearly every other cordless device.

Edited by ukhardy07 (Tue 18-Dec-12 02:35:30)

Morning all

I looked at the comments on the Amazon page for the Vodaphone device. The following in the first comment seems to be typical-

"I went from little or no signal anywhere in the house, to full 5 bars 3G signal everywhere in the house and garden."

This raises the question of what is the output power of the device, if it can have such a dramatic effect on the phone side?

Pretty low, as you can get full bars at a fairly low power if close to the device. Range of my SureSignal is around the same as a wireless router believe it is 20mW

This Vodaphone Sure Signal is a hardware solution to the problem of no or weak signal from the mobile network, with the consequence of interference with other hardware like the router.

Were you on the Orange mobile network, it seems they have a software solution, Orange's "Signal Boost" app on the phone, that wouldn't have these issues (but might have others): http://forums.thinkbroadband.com/general/f/4189844-i...

There is a new version of the Sure Signal. I wonder if it still causes the same problem?
http://shop.vodafone.co.uk/shop/mobile-accessories/s...