In reply to a post by Janthril:

It was used every day until it suddenly stopped. Even Orange don't seem to know what the problem is.

It looks your fsmail.net email account has been suspended and chopped.
I have a relative with the same problem their wanadoo.co.uk email account has been suspended and deleted after the 260 days of not being used, they only use dial-up problem is they don�t use it enough.

After 259 days of inactivity an account expires

http://help.orange.co.uk/orangeuk/support/personal/2...

http://web.orange.co.uk/p/email/webmail

That's a different issue!

That's a full blown POPable mailbox that is issued with with a dial-up Internet a/c, just like the one with your BB a/c, for which it has the same username/pwd. It is suspended after 219 days of not using the Internet connection; at which time it receives a warning email and you can reactivatate the a/c on Orange Website w/out using its dial-up.

FSMail.Net was a free-to-anyone Webmail mailbox not connected with any Internet connection. Notice its Webpage mentions nowt about suspension or time limits unlike the dial-up one.

My user who "lost" their rarely-used FSMail a/c still has their oft-used dial-up mailbox and regularly recativates it over my BB connection.

Hi! I've been having exactly the same problem with that exact message for over a month. I used the account everyday, I am an orange customer and I use this for EVERYTHING and it is linked to my paypal account etc. Everyone I have contacted has been rubbish forwarding me to someone else and so on. As for your friend, you can tell him that if you press the inbox very fast lots of times (100s) eventually i can sometimes access my account. Thats how I have been survivng!

As you are an Orange customer why aren't you using the POP3'able email account associated with your BB connection. Then you would never lose anything; it would be still on your PC.

I have the same problem started yesterday, Orange so far have been no help. I believe it is caused by trying to block incoming mail as spam, something in one of the mails triggers this response by the Orange server and you can't clear it. Have you got anywhere yet?

Any solutions yet? I have exactly the same problem.Managed to get on once clicking numerous times but this doesn't work any longer.Help