Usual Congestion

Suffering the usual EE evening nightmare at our north of the border property for a few days!
http://www.thinkbroadband.com/ping/share/ad65b146aee...

If you would like help with your BB speed or connection issues, please would you carry out the following steps for starters, which will enable us to diagnose the problem and advise you further:

1. Post your full router stats. For a BrightBox: login and go to Advanced Settings/ System/ DSL Status. Also post 'Time Connected:' from initial Status page. Full router stats are key to any speed & connection issues.

2. Try a wired speedtest here http://www.thinkbroadband.com/speedtest.html and copy to here just the "Link to this result:" link.

3. What exchange are you connected to? If you don't know use: http://www.samknows.com/broadband/exchange_search and post the URL of your exchange page.

In reply to a post by professor973:

Suffering the usual EE evening nightmare at our north of the border property for a few days!
http://www.thinkbroadband.com/ping/share/ad65b146aee...

That makes me think that EE should be avoided. Is that an ADSL or VDSL connection, and is it a Market 1 exchange?

It's every single day from 3:45pm when the kids get out of school until midnight. Pure EE congestion as far as I can see on the Hamilton exchange, conformed by single thread speed test on the floor - ADSL2+
http://www.thinkbroadband.com/ping/share/13f8994f271...

Edited by professor973 (Sun 20-Nov-16 10:35:58)

BQM and single thread on the floor at these times tell me all I need to know Xray - Thanks anyway.

The only problems I have seen recently and possibly continuing on my EE connection is with the freeserve e-mail.

It has been very slow to progress through each part of the connection sequence, followed by being similarly slow within the freeserve e-mail, such as autu-completing addresses, moving from inward e-mail to Sent etc.

Making connection to all other regular sites such as TBB, Future Learn etc, have been normal.

Are you talking Webmail or POP3?

Been trying to find out; but nothing obvious so far.

I have had the same e-mail address since Freeserve started back in about 1998 - very rarely had problems and then usually brief.

This strange slowness has been occurring and varying over about a week.

A strange aspect is that if I simply exited Chrome and then logged in again, the Freeserve "site" would respond quickly generally on the first step, but be slow on the next.

Repeat that cycle again, and it would be relatively fast through those steps; but slow for the next "new" step.

So repeat that slightly longer cycle etc.

-----------

I send meteorology data down to Exeter, morning and evening normally, since 2001; but had to abandon on a couple of occasions, as it was taking so long to progress.

But this morning, it was its previous fast "self".

No other site has behaved in such a manner.

Ah, you mean Webmail. Why not use POP3 thro' an email client? Far quicker & cleaner.