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I have opened the bottom half of the master socket but the brown wire is not in one of the terminals,it does not seem to have numbers next to each terminal so this is the order i see it.
top= blue
next=green
next= empty
next = orange.
The b/band is ok but just got a slight bit of crackling on the phone so have read removing the ring wire could help.
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Could you post a link to a picture?
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One thing for sure the colour code is incorrect but from what you say it very probably i the green you need to remove.
A pic is a good idea.
I advise you not to remove anything yet.
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No i will not touch them,.but have no link to a picture.If i look at it upside down so to speak,it would be.
1=orange
2=empty
3=green
4=blue.
Its a fairly new master socket about 2 years old.
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Have a look ....... here
and ....... here
and thanks to yarwell ....... here
These links might help.
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In reply to:
..... crackling on the phone .....
One thing to check is that you have all the microfilters fitted where they should be and that they all are working OK.
Plug the phone into the test socket to see if there is any crackling, if there isn't, then it could be caused by the extension wiring.
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If you've got audible crackling on the phone then that's nothing to do with the ring wire and you should report it to BT as a voice fault (dial 150).
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In reply to:
If you've got audible crackling on the phone then that's nothing to do with the ring wire and you should report it to BT as a voice fault (dial 150).
sometimes it can be, better advice would be:
"If you've got audible crackling at the test socket after trying a few different phones you should report it to BT as a voice fault (dial 151)."
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Plugged the phone into test socket and its clear,there is only one line of terminals numbering 4,the link i was shown shows the master socket with 2 rows of terminals like i have in socket in the living room..But just dont know which is the ring wire.in the 2 extensions i have the ring wire was in terminal 3 and was the green wire.
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In reply to:
But just dont know which is the ring wire.in the 2 extensions i have the ring wire was in terminal 3 and was the green wire.
AFAIK the ring wire is connected to the terminal marked No.3
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Thats a very old nte5.the later version only has one row
Edited by wireman100 (Sun 21-Oct-07 19:48:57)
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Personall I would take nothing for granted.
A few pointers.
First its unlikely the bell wire is causing crackle on your line.
By connecting your telephone to the test socket and no noise proves the noise is internal and therefore your problem
If you believe the crackle is having an adverse effect on your broadband connection then connect your router to the master test socket.
Its obvious the colour code has been ignored be careful what you disconnect and be prepared to reconnect. In fact the connected colours could be an indication of a wiring problem hence the wrong colours used.
report the noise to BT.
Edited by wireman100 (Sun 21-Oct-07 20:07:28)
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The one i have is the newer type then with just one row of terminals.
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It was BT enginners who did the new master socket,must have been rushing to much to reach new targets.
Still no wiser on which is the colour of the ring wire so stuck at the moment.
Edited by deleted (Sun 21-Oct-07 20:41:21)
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what targets are those?
The old master socket was wired up like that so when the BT engineer installed the NTE5a he used the same sequence, otherwise he would have had to rewire all your other sockets as well and thats not really his job.
Edited by deleted (Sun 21-Oct-07 20:41:42)
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That was really a joke as i have no idea really.i was just picking up on a earlier thread which suggested the colour code had been ignored,if there were numbers next to the terminals i think no 3 is the ring wire and could remove it, but no numbers so cant guess.
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Take a very close look ( use a torch) are you sure the numbers don
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Ok i will check again,
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In reply to:
The one i have is the newer type then with just one row of terminals.
Similar to this?
Check out description at bottom of page, it might help?
As you look at it, terminal at top is 5 then 4, 3, with 2 at the bottom.
Once again 3 should be the ring wire.
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Yes its not the same.but is similar,if i read the terminals this way
2
3
4
5
like the link shows,i have
2=blue
3=green
4=empty
5=orange
so green on my setup is the ring wire,that does tally looking at the link.its just that i was looking at it 1,2,3,4 so that in that case terminal 3 was empty.
Hope that makes sense because its confusing me now. [where are the tablets]
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Looking again at the link,it is the same socket.
My setup then is
2= 2 blue wires
3= 2 green wires
4=empty
5= 2 orange wires
So gently remove the 2 green wires from terminal 3 is what i could do.
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The torch did the trick.
2= 2blue wires
3= 2 green wires
4= empty
5= 2 orange wires.
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Should i remove both green wires from terminal 3.
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Yes. Nothing needs to be connected to T3, and the other end will be either loose or connected to another T3. If it is connected to anything else at the other end, then whatever the chap doing the wiring intended, it ain't working!!
Make sure it doesn't actually touch any metal though.
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Thanks.
Like i said on another post, there is only 1 row of terminals on the master socket in the order 2,3,4,5 with wires setup like this.
2= 2 blue wires
3= 2 green wires
4=empty
5= 2 orange wires.
the occupied terminals have a wire on top of another wire,i just wanted to make sure it was
ok to remove both green wires from terminal 3.
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remove both green wires from terminal 3, one presumes you have two extensions leading off this socket
pins 2 & 5 carry the phone signal, the pin 3 is the ring signal which most modern phones don't need and a microfilter will create this for you anyway
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Yes we have the master socket at the top of the staircase,and a extension down to the living room phone,and a extension for a phone in the bedroom.
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