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I have opened the bottom half of the master socket but the brown wire is not in one of the terminals,it does not seem to have numbers next to each terminal so this is the order i see it.
top= blue
next=green
next= empty
next = orange.
The b/band is ok but just got a slight bit of crackling on the phone so have read removing the ring wire could help.
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Could you post a link to a picture?
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One thing for sure the colour code is incorrect but from what you say it very probably i the green you need to remove.
A pic is a good idea.
I advise you not to remove anything yet.
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No i will not touch them,.but have no link to a picture.If i look at it upside down so to speak,it would be.
1=orange
2=empty
3=green
4=blue.
Its a fairly new master socket about 2 years old.
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Have a look ....... here
and ....... here
and thanks to yarwell ....... here
These links might help.
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In reply to:
..... crackling on the phone .....
One thing to check is that you have all the microfilters fitted where they should be and that they all are working OK.
Plug the phone into the test socket to see if there is any crackling, if there isn't, then it could be caused by the extension wiring.
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If you've got audible crackling on the phone then that's nothing to do with the ring wire and you should report it to BT as a voice fault (dial 150).
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In reply to:
If you've got audible crackling on the phone then that's nothing to do with the ring wire and you should report it to BT as a voice fault (dial 150).
sometimes it can be, better advice would be:
"If you've got audible crackling at the test socket after trying a few different phones you should report it to BT as a voice fault (dial 151)."
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Plugged the phone into test socket and its clear,there is only one line of terminals numbering 4,the link i was shown shows the master socket with 2 rows of terminals like i have in socket in the living room..But just dont know which is the ring wire.in the 2 extensions i have the ring wire was in terminal 3 and was the green wire.
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In reply to:
But just dont know which is the ring wire.in the 2 extensions i have the ring wire was in terminal 3 and was the green wire.
AFAIK the ring wire is connected to the terminal marked No.3
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