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The BT cable to our house is buried in the front garden, and on the wall at the fron of the house it pops up from under the ground on to a wall mounted junction box. From there, a cable (loose!) comes into the house through a hole drilled by the front door and into some sort of socket in the hall. Now, I noticed this morning as I was leaving that it looks like the local fox has been nibbling at this cable and although it has gone through the white outer cable, the wires inside appear to be intact. If Freddie comes back and finishes the job this will obviously knock out our voice and broadband.
Who is responsible for this bit of cable? Me or Openreach?
Regards,
Steve
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the master socket NTE5 is usually the BT demarcation point, so it is likely to be theirs.
Phil
666 kbytes/s with Demon predominantly over fibre 
MaxDSL diagnostics
Get all this Microsoft Lame! stuff off my PC ! |
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That's what I forgot to say, the house is 80's vintage and doesn't have an NTE5 master socket.
Regards,
Steve
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Register (or login) on our website and you will not see this ad.
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Still usually the junction box or first socket in the property that is the demarkation point
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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So the fact that it is outside means that it should be down to Openreach to fix it if it gets nibbled all the way through? I was just wondering if the junction box on the outside wall of the house would be the end of their responsibility.
Regards,
Steve
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I think anything outside is certainly their problem unless you damage it personally (shooting at the fox and missing for example). As you are not supposed to tinker in the back of the master then inside up to that would seem to be theirs too imo.
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Could be an old style NTE point - but whichever era it is from the Network Termination Equipment is the demarcation point.
As for fox - probably not. Rat or mouse is more likely.
Or was it you with a strimmer?
edit to add
You could get some galvanised steel capping from an electrical wholesaler (or B&Q) and put your own protection over the cable. When painted it will blend in quite well and stops rodent or accidental damage by tou.
M H C
taurus excreta cerebrum vincit
Edited by MHC (Thu 24-Jul-08 22:42:13)
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Definitely not me, the part that has been nibbled is on the step right outside the front door.
I'm suspecting the fox as we have an adult pair and a few cubs living in the near vicinity, we quite often hear them outside the front door, and they will even come up the deck right to the patio door onto the back garden. That, and the fox poo we often have to clean up off the path to the front door 
Regards,
Steve
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It will be PVC and foxes aren't known to go for it but rodent do. You may well be right, but look at the size of the tooth marks.
Irrespective of which, get Openreach in, tell them you can see the inner conductors wires and when they have finished, as I suggested, put some capping over. Yes you may have to do it yourself but it will save you calling again and again.
M H C
taurus excreta cerebrum vincit
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it's all theirs if there isn't an NTE5.
Phil
666 kbytes/s with Demon predominantly over fibre
MaxDSL diagnostics
Get all this Microsoft Lame! stuff off my PC ! |
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Sounds like a live mains cable open-ended next to it might be useful!
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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In reply to:
Sounds like a live mains cable open-ended next to it might be useful!
What a totally stupid suggestion ! A recipe for a law suit when a visitor electrocutes themselves.
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Just get some metal cable shielding and half a dozen masonary nails. Ten minutes - job done.
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That's how the job should have been done in the first place but there's too much cable there now to do that neatly without trimming off some of it, and as it appears that that piece of cable is Openreach responsibility I don't want to do that. I'll probably give them a call to report animal damage to the cable and make sure that when they come to fix it they do it neatly so the animals can't get to it again.
Regards,
Steve
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I think Bob's tongue was firmly in his cheek, at least I hope so 
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I agree. when the engineer comes to renew the cable, if he hasn't got the nowce to see it needs protecting, that's their problem.
John.
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Get real, the pair of you. Millions of cables are happily run outside buildings, with no problems what so ever. Lets see what happens when you get the engineer out, 'fox damage' .............
Ker ching.
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Yep. Amazing how many people have complete sense of humour by-passes on these forums.
No wonder they get in a mess in the real world if they take everything they hear or see literally.
Surprising they they aren't all on Tiscali or BT. The adverts tell them quite clearly how good they are and several comparison web sites rate them highly.
Tony Blair was a great Prime Minister. Discuss!
(Oh please don't, can't you see that is way off topic and wasn't meant?).
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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Yep, no SOH, and yet being inadvertently funny !
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When I was dealing with businesses I found some that had BT cables coming underground to the premises then surfacing like the current problem, sometimes going up to wall to first-floor offices, had BT-fitted protective covers. One reason was to prevent vandalism.
(Not that such covers are necessarily proof against vandals. The bowling pavilion in the park near here had a substantial metal cover fitted over the outside plastic drain pipe from the wash-basin after it had been removed a few times. Come Nov 5 a rocket was inserted at the bottom and set off. Blew the cover half off the wall).
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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Grins.
I don't see any problem with that poster's SOH. 'Twas zebedeee that took me seriously.
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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In reply to:
Come Nov 5 a rocket was inserted at the bottom and set off. Blew the cover half off the wall).
'Course, I blame the shopkeepers who sell foxes the fireworks in the first place !
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A matchless reply!
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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In reply to:
A matchless reply!
So did the fox use a lighter to set off the firework?
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No, he shorted the live wires by it to make a spark. 
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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So you think I'm making this up or that animals never damage cables?
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In reply to:
Yep. Amazing how many people have complete sense of humour by-passes on these forums.
Yes, and amazingly, many of them are moderators. You would fit in well
I didn't take you seriously, but that doesn't mean that someone else wouldn't.
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Hmm.... coincidence?
Product SYNC speed IP profile Interleaving Profile changed
Max Premium 8128 7150 Auto 11/07/2008 14:26
Max Premium 5120 4500 Auto 24/07/2008 05:32
I just rebooted my router and sync is back up to 8128, just need to wait for the profile to catch up.
Regards,
Steve
Edited by sjr (Fri 25-Jul-08 20:13:02)
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Maybe the fox has gold fillings in his(?) teeth and the latest nibble shorted the line for a few milli-seconds.
Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain. |
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More likely the fox has been lunching on a TFH.
Boots
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There they're using their own style.
eclipse internet Flex Home 500
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Hi Steve
Everything up to the NTE is BT's responsibility so in this instance they would be responsible for the damaged cable. Fox or no Fox their kit needs to be resilient to withstand damage.
Gary
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