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Happened to stumble across this, apparently going to come in this year. Sorry if its old news but thought i would post anyway
Broadband customers will no longer have to contact their provider before they can switch - the new provider will take care of everything, so the process is simpler than ever.
It will soon be made easier to switch broadband provider as the process of moving from one service to another is being simplified for consumers.
New measures outlined by Ofcom, the UK communications regulator, will give power back to the customer and the provider they're switching to, instead of the old provider they're trying to leave - and which might be reluctant to let them go.
http://www.broadbandchoices.co.uk/news/2013/08/switc...
Old article but says coming in this year
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Been waiting three years for new process now
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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So is it likely to come in this year or get delayed?
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Assume that applies to LLU (both full or part) connections too?
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It does, but not GEA-FTTP (or at least that was the case last year)
Meant to make the switching from full LLU to and back again simpler. BUT how it will pan out in practice is another matter.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Meant to make the switching from full LLU to and back again simpler.
No, migrations from/to full LLU have been gaining provider led for a long time now. The changes are designed to make switching on WLR3 simpler, by abolishing the MAC.
Oliver.
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Here's a lot more later information.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Why abolish the MAC there is nothing wrong with the MAC code system , after june there won't be anything in place to prevent slamming on bb service, nice one you usesles quango ofcom
what they should of done is include full llu in the MAC code system not scrap it
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and look at the mess some isp's manage to make of that ?
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Yes full LLU has been gaining led, but by making all the changes (apart from FTTP) the same it should make the coming back from full LLU to SMPF simpler.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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There is a notification system - i.e. the phone line notification warnings are extended to the broadband migrations too.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Yes full LLU has been gaining led, but by making all the changes (apart from FTTP) the same it should make the coming back from full LLU to SMPF simpler.
No? Full LLU to SMPF is already gaining provider led and MAC-less too.
Oliver.
Edited by Oliver341 (Sun 11-Jan-15 13:34:21)
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Correct, but new unified rules mean you should have sales staff who will stop pestering for a MAC when one is not needed etc, that is where is becomes simpler.
Edit: It is this confusion and inability for call centre sales staff to understand the nuances of when a MAC is needed/not needed that confuse people.
Edited by MrSaffron (Sun 11-Jan-15 13:38:51)
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Yep, agreed. Unification of the migration process will definitely avoid confusion amongst ISP staff and customers alike.
Oliver.
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Also remove the inappropriate imposition of cease charges resulting from a migration.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Should be June this year http://consumers.ofcom.org.uk/internet/broadband-swi...
I bet it will delaying again to put back dates to 2016!
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