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Anonymous
(Unregistered)Sat 23-Aug-08 15:59:05
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Pipex problem


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As of last night my Pipex connection only seems to work for about 5 mins. Router doesn't actually lose the connection, it just seems to stop working after a few minutes. If I force the router to disconnect and reconnect, things work fine for a bit, but not for long.

What could be causing this?
Standard User deleted
(deleted) Sat 23-Aug-08 16:41:10
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Re: Pipex problem


[re: Anonymous] [link to this post]
 
Is it precisely 5 minutes, or does it vary? Perhaps a timeout setting has been changed on your router.

Are you getting normal speeds?
Standard User RobertoS
(eat-sleep-adslguide) Sat 23-Aug-08 17:29:44
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Re: Pipex problem


[re: Anonymous] [link to this post]
 
Is it getting hot? (Is it a SpeedTouch?)

Bob: BT Broadband >> Prodigynet >> Newnet Lite.
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Anonymous
(Unregistered)Sat 23-Aug-08 17:43:18
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Re: Pipex problem


[re: deleted] [link to this post]
 
It varies. Last connection stopped functioning after 2m45s, I disconnected an reconnected things were fine for about 4mins. The router doesn't actually lose the connection - according to status and lights, I am connected. Traffic just seems to stop so I get "can't establish a connection to the server" messages in my browser.

Timeout setting on the router has not changed - as always, I have it set to keep connection "alive" and re-connect immediately whenever the connection is lost.

Anonymous
(Unregistered)Sat 23-Aug-08 17:44:46
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Re: Pipex problem


[re: RobertoS] [link to this post]
 
Not hot at all. Netgear.
Standard User deleted
(deleted) Sat 23-Aug-08 17:46:07
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Re: Pipex problem


[re: Anonymous] [link to this post]
 
As RobertoS suggests it may be overheating or be on its last legs. Do the connection stats look OK? See http://www.dslzoneuk.net/adsl_line_stats.php
Anonymous
(Unregistered)Sat 23-Aug-08 17:53:35
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Re: Pipex problem


[re: deleted] [link to this post]
 
Seem to be OK. Is there anything in particular I should be looking out for?

Connection Speed 2272 kbps 288 kbps
Line Attenuation 41 db 12 db
Noise Margin 12 db 27 db

I might switch the router off for a couple of hours to cool and see if it makes a difference.
Standard User deleted
(deleted) Sat 23-Aug-08 17:59:33
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Re: Pipex problem


[re: Anonymous] [link to this post]
 
Those stats look fine. You are on a fixed speed 2Mbps product (as opposed to ADSL Max which goes as fast as your line can reliably cope with).

If you were on Max ADSL you might get a little more speed according to

http://www2.farina1.com/ADSL/default.aspx

You might get significantly more on ADSL2+.
Standard User RobertoS
(eat-sleep-adslguide) Sat 23-Aug-08 19:00:25
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Re: Pipex problem


[re: deleted] [link to this post]
 
But not a good idea to upgrade with Pipex and possibly get loced into a 12-month contrac.

I wonder if he has been LLU'ed?

Bob: BT Broadband >> Prodigynet >> Newnet Lite.
Purple Cloud for email, web space and domain.
Anonymous
(Unregistered)Sun 24-Aug-08 00:48:35
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Re: Pipex problem


[re: RobertoS] [link to this post]
 
Thanks for the replies so far. I don't think this is a router issue, have done a factory reset and still the same problem. Connection successful but no traffic after about 5 mins. I will try a different modem to be sure though.

What does LLU'ed mean and how can I find out/resolve?

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