I've been trying to set up a Thomson TG585v7 gateway but it fails to connect to the internet. Four of the five lights on the router go green, one goes red. A message comes up saying: "Your internet authentication failed...Log in as a more privileged user".
When I try to log on at the relevant page, it asks me for a username and password but as I haven't been given either I've entered the ones I use for my "old" Speedtouch router but of course they aren't recognised. Another message comes up: "Name or password entered for Thomson Gateway on dsldevice.lan:80 was incorrect".
How do I get access to the Thomson Gateway and get my router fully switched on to get access to the internet?



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dwelly