Retail providers do claim compo from Openreach for missed repair times.

Of course, in the OP's case there was no Openreach fault.

Edited by deleted (Fri 19-Mar-10 17:44:18)

That's most likely BT Wholesale side of things.

I was going to reply saying well doh, you trying to compare a GP minor visit with a voice outage (emergency) when you should compare with 999 response.

However last year I did ring 999 and didnt get a doctor within 29 hours so I will not argue with you on this one.

In reply to a post by MrSaffron:

.........

Do the electricity firms provide compensation if no power for a day?

Actually in some cases they do, also unlike BT departments if you have an appointment for someone from an eletricity company to come and do a job and they dont show you are allowed to claim for that missed appointment (I believe last time i checked the sum was £20)
The same cant be said for OPEN RETCH can it?

'Open retch' instead of 'Openreach'.

How very clever, we all laughed.

If this line is critical to your business what's the back up plan if it goes faulty?

In reply to a post by Anonymous:

'Open retch' instead of 'Openreach'.

How very clever, we all laughed.

If this line is critical to your business what's the back up plan if it goes faulty?

Considering it was an issue exchange end it would be as good as impossible for him to have a back up plan......... Infact maybe all these BT fan posts could help suggest backup plans, for the OP, seeing as on the line concerned for him ADSL was dead. If the connection is dead its dead, there isnt any mystical backup plan.

Id also love to know a backup plan for when im working at home and my ADSL goes down for a reason beyond my control and my ISPs........ Im all ears on that also.

Edited by deleted (Sat 20-Mar-10 00:28:18)

Try PAYG mobile broadband for one.

In reply to a post by wigan:

Try PAYG mobile broadband for one.

PAYG credit is only valid for a certain amount of days, you are also cut off if you dont use the service for a certain amount of days (Amount of days depends on provider 1 i know of is 90 days).

Then theres issues if you live in a mobile signal blackspot

So thats hardly a reliable backup plan.................. NEXT?

carrier pigeon...?????....

In reply to a post by djfunkdup:

carrier pigeon...?????....

LOL, Unless those shouting people should have backup plans, can name something thats reliable and you can be sure will work when your ADSL goes down that indeed maybe the best option LOL