I don't understand WHY i get no replies from them. I have emailed them 5 times now and received NOTHING back. Why do i feel i have been sold down the road. I can see that the unit is working and it seems to test every hour on the hour.

thinkbroadband Broadband Quality Monitor

Edited by deleted (Fri 20-Jul-12 20:45:17)

Same here, no replies via email or even on here.

Obviously communication isn't their thing, they want our data but don't like questions.

In reply to a post by optiplex:

I don't understand WHY i get no replies from them. I have emailed them 5 times now and received NOTHING back. Why do i feel i have been sold down the road. I can see that the unit is working and it seems to test every hour on the hour.

thinkbroadband Broadband Quality Monitor

I have just checked my spam folder and there replies to my mails have been automatically classed as spam by my mail program. I seem to have had the standard reply mail that everyone else has received.

Edited by deleted (Sat 21-Jul-12 07:44:56)

i got a reply from my email & a cheque arrived yesterday so im sorted now

ive been told it will be running for around 4 months

Has anyone worked out the cost of the electicity for the router for 4 month?

Depends on the router, your electricity supplier and the tariff you're on, but probably less than a fiver.

(A typical router will use 10W or less, over 4 months that's about 30 units- check your electricity bill to find the cost/unit)

Probably no more than a tenner.

I was accounting for a wireless router (not checked this thread).

Shouldn't matter- if the router power brick is rated at (say) 12 volts, 1 amp then the maximum power is 12 watts. Simples

I got my cheque ... not sure what to do with those old fashioned things ... perhaps I'll e-mail and ask for a bank transfer.